Web Form Builder e-mail problems

User 478438 Photo


Registered User
2 posts

I've been using web form builder for an RSVP form in my web site: www.antrovip.net, everything was working fine, costumers were receiving their confirmations (Auto Reply was working fine) but now it stopped working, I'm the only one who receive the information, costumers are not, anyone knows what's going on?... thanks!
User 355448 Photo


Ambassador
3,144 posts

Carlos,

If you did not change something, then it is likely the host changed something, or the file may have become corrupted. Have you tried uploading again and overwriting the files on the web server?

If that does not work, you may want to open a ticket with CoffeeCup.
User 597929 Photo


Registered User
1,332 posts

New version of Form Builder just came out on Friday, I see. Might be worthwhile to re-install and see what happens.
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User 478438 Photo


Registered User
2 posts

Yeah, it seems that the host changed something, just can't figure out what... I install new version and overwite the files, still not working, thanks!

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