I can't seem to view that file, but I do ask/warn you to use CAUTION before posting any information about your website login or the username/password information to get your files uploaded. This is a public forum, and in the wrong hands, your login information coud be used for a wide range of mischief.

Do you have the username and password provided by your hosting company for uploading your files?
Are you uploading with the built-in upload from Visual Site Designer?
Check you page names, and the names of images. Make sure you have not put spaces in those names. Page1 is a good name, and image_1 is fine, but page 1 and image 1 are not because of the space. Remove file names with spaces in them that are used in your site and that might make the difference.

Also, check the path for uploading. Some websites have their files in the www folder, others give that folder a different name, like _public or something else. Your web host should be able to help with that.
Please post back and let us know if you have found the help you need. I would be happy to call and provide phone help if nothing else has worked for you.
Just so you know, I am a qualified web designer, having worked for 5 years developing E-Learning websites and programming. I may be able to help, and any information about your site would remain confidential. Please don't post login information in forums, for your own safety...but like I said, I can't seem to view the file, so I don't know what may have been on it. Just want you to be carefull

Hi Cliff, please call me, I would like the help.

Will call shortly. Wrapping something up first.

Yes to also add to the warning about info, I can definitely tell you that they all will show up in google after seeing hundreds of posts I've made in CC forums show up there lol.

Just a note on uploading to sites, I followed the video tutorial on youtube for the FTP settings, watched it a few times as I kept getting bounced out of Yahoo my host. So, after several gruelling attempts typing in just "tigertrains.com" in the area for ftp I added in "ftp.tigertrains.com" and that worked.

i had a similar issue a while back with yahoo. it turned out my coffee cup ftp program would not work . i had to use cuteftp to upload. they (yahoo) never gave me a clear explanation of the conflict.

If you are wanting to know how much to charge customers and what services to offer, you are welcome to glean whatever you can from my business model. This site was designed using Visual Site Designer and Flash Firestarter:

http://www.sprucepinedesign.com/

Ouote: "There is a conflict when publishing a coffee cup vsd designed site with Tripod. I am not getting answers as to which end is the problem yet, but proceed with caution.
Coffee Cup says the problem is tripod, and I am waiting to hear back from Tripod hopefully tomorrow (monday). I have been with tripod for almost 9 years, but my current site was built with a different program, I love coffee cup, and have built a huge new site with it, and I can't get it to upload, frustrating but, I will do my best to figure it out. Unfortunately I am not real well versed in this stuff."
________________________________________

I have purchased VSD and quite frankly wish I'd done so years sooner. It doesn't do everything I'd like to accomplish, but just the ability to stack items on top of each other improves layout creation 100%. That being said, the great website layout turned to dust when I tried to upload it to Tripod.

First off, Tripod refused to accept the site being uploaded from the embedded ftp programming in VSD. Then it also refuses to upload thru the Coffeecup FreeFTP. In calling their help line, I got little "help". I was advised to try adding a forward slash in the "Remote Folder" fill box of the ftp settings. NOT ! So nothing worked there and I thought I'd try the ftp program they recommended which is FileZilla. I did remember that the Tripod agent advised I try uploading directly to the "root directory' [the forward slash as mentioned above]. Well, it uploaded, but with all kinds of errors.

Let me give you a few suggestions from a long time Tripod site user.Their original website build program was Trellix, and I eventually stopped to think about my previous restrictions at Tripod.

1. Any uploaded media had to be named without any spaces between words. Using underscores or hyphens was allowed, but no other characters were allowed. [ex: "red front door" would be rejected, "red_front-door" would upload]. That method cured some of my problems.
2. The Trellix builder would allow only gif, .jpg, .jpeg, zip, .mp3, .wav, .mpeg, .mpg, .mov, .avi, .swf, and document files seemed to be more sensitive to the viewer's compter programming than Tripods.
3. Most of my .png files would not transfer [Trellix never accepted any], but since I created each one in the same way in the same programming, who can say what was rejecting them.
4. CoffeeCup Jukebox contains an .swf file, but Tripod refuses to read it, I tried multiple ideas for that, but nothing ever sicceeded.

In the end, I made an "enter" clickable page to get my viewers from the Tripod site to my S-Drive site where everything had published beautifully on the first try. If it had not been for trying S-Drive first, I would have given up altogether since lack of html knowledge had left me unsuccessful for years. Now I find, to my delight, that it wasn't all me. I will also add that every time I tried to upload improvements to Tripod, I needed to clear out the previous files I'd uploaded because they conflicted with the new ones. I'm not loving [or even liking] Tripod anymore. If I could get my domain name transferred I would be running [tho not very fast at my age] from this web host.

I am dedicated to using VSD to push me along to where I feel more creative and more comfortable. I hope this "novel length" discussion is helpful to someone. I recommend S-Drive for easy uploading of your precious site creation work.

http://www.srclass1.com/ original site location
http://tsturgill.coffeecup.com/site/ site at S-Drive

Thanks Terri for that informative post. I sorry you had so many problems. The one thing for sure is that you have learned a lot about the lack of standards among host providers. I hope everything gets easier from here forward. Nice job.

Just out of curiosity, why can't you transfer your domain? Included in your site package and not transferrable? If you're not sure, double check on that as there are a lot of easy hosts out there that are a whole lot easier to use than Tripod.