........

No, it's completely a coding error on his part. He really shouldn't be charging people money if he's not willing to do the job right.


Take a look at the code below...


The <!--[if !IE]> part of it is a conditional switch which tells IE to ignore what follows. He didn't end the conditional, so IE ignores the rest of the page!

Just replace the all of the messy code shown above with this...

...........

I too am experiencing a similar problem. I downloaded the free trial version of CoffeeCup Form Builder, built a form with it and tried to install it in http://www.pinpointmarketer.com/Contact-Us.html but the form:

1. is visible in FireFox but not Internet Explorer where the following message appears followed by a blank space where the form should appear:

"Cannot find your XML file.
You need to upload it for"

I unchecked the "Fix Display for Active Content" but it still doesn't show up in IE. Could I also have a coding error? If so please tell me what code to use.

2. Although the form displays in IE, when I click the form's "Submit" button this message appears, "PinPoint Marketing is an invalid address, please correct it". Can anyone please explain in non-technical language why this is an invalid address and what I should do to correct it?


Someone please help me to get my form working.

Thanks.

Master-blaster, the form seems to load in IE if I load the html file generated by CoffeeCup:
http://www.pinpointmarketer.com/default_form.html
That leads me to believe it's some other code on the contact-us page that's causing a conflict in loading properly (perhaps one of the .js files).

I got the same error that you did about the invalid address. I'm not sure what your settings are for the form, but I'm sure it'd work after removing the validation you have set.

Hi Adam,

Thanks for replying.

I have no doubt you're quite right. Only problem is, I don't do HTML or any other code. I'm totally "technologically challenged". I'm using a website builder to create this site.

At this stage, I'd even be willing to pay a small fee to you or anyone willing to take on the task of sorting this and 1 other form I intend to place on the site.

Please help.

I'm not all that knowledgeable in the coding itself either, but I just thought of something. Do you happen to know if your host server supports PHP or ASP? Form Builder will need one of those available and I believe, at the moment, your site isn't loading it properly. In Web Form Builder, you can choose either PHP or ASP in the settings. So, when you save and upload your project, there should be a file w/ the same name as others, only ending with .php or .asp. I tried loading default_form.php (and .asp) and they give an "internal server error." If you're with Hostgator, you should be able to use PHP fine.

At the end of the html, after the closing body tag, you have this code calling and external .js file:


Move that code up into the head of the html.

Hi Adam & Cary,

Yes, I'm with Hostgator which supports PHP.

I found
in View --> Source in the IE browser. I put it under
in the Notepad doc but what do I do now?

Please excuse my ignorance but like I said, I'm totally technologically challenged.


Thanks for your further advise/instructions.

Thanks again for your instruction about the coding Cary.

My son advised me to change the name of the Notepad document to the part of the URL on the contact page which appears after the / (i.e. Contact-Us.html) and FTP it to the site. I did, and guess what? Like magic, the form appeared in IE!

I'm still experiencing the problem with the "Company Name" box. I continue to receive a pop-up informing me it "is an invalid address, please correct it." I'd be really happy if you or anyone could help me sort this out.

http://www.pinpointmarketer.com/Contact-Us.html