I remember when I used to be the editor of a small Christian newspaper I would get so frustrated when I wrote articles on different people/projects in the community and would ask my article source to provide photos that I could include with their story. I would stress that I needed HIGH-RES photos otherwise they'll break down when they hit the press and look fuzzy and aweful. 95% of the time what I ended up getting was low-res 72dpi images that I could not use. I always thought people just weren't tech savvy enough and couldn't understand what "high res" meant no matter how clearly I explained it. Well, that was true in some cases, but towards the end of my term as editor I discovered that some of these people were sending high-res photos; but Outlook has a feature that automatically converts the files to 72dpi to make them "easier to send". And this caused me so much extra work it was unbelievable! Some weeks it felt like half my job was just trying to track down high-res photos to go with an article (since my publisher refused to run articles without at least one photo), and then I came to find out that some of these people were sending high res photos all along!
To finish the first story I told, since our consultation session wasn't productive (I spent the entire 30 minutes just trouble shooting this one issue), I wasn't able to charge my client for that time. So here I am having left the newspaper industry almost a year ago, and Microsoft Outlook is still making trouble for me LOL!
"Look I finally made myself a signature!"