Hi,
I have setup a protected folder with a username and password. In the folder I have an Index.html.
I have uploaded the access permissions using the Web Access Manager FTP.
When accessing the folder the Username/Password box pops up, but the username and password do not work.
Looking at the folders on the website with the FTP I don't see the .htaccess, or .htpasswd files.
Any thoughts?

I would dbl check that you were selecting the setting for the proper directory and or user in WAM. I have found this to be an easy thing to over look when setting up which users get access to which directories and or files.

To be able to see the dot-files, I would say use Folezilla.
Also, in WAM you should be able to remove the protection, and also see what you have protected. I have recently had the same problem.

I am using WSFTP to look at the directory.
the directory list is as follows:
/htdocs/ilamars/members
Members is the folder I want to restrict.
For testing only 1 user was setup, and that did not work on the "members" folder.

It appears that the .htaccess and .htpasswrd foles are not created/posted.
Below is the process info (I have redacted the username and site address).
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Logging onto FTP Server...
Connecting to FTP server.
Connected.
220 Welcome to ************************************* FTP service.
USER ********************
331 Please specify the password.
PASS ********
230 Login successful.
Building Password File...
Uploading Password File...
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,89
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/.htpasswd
150 Ok to send data.
226 File receive OK.
PORT 192,168,1,17,253,90
200 PORT command successful. Consider using PASV.
LIST /htdocs/ilamars/error-docs/
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
RMD /htdocs/ilamars/error-docs/
550 Remove directory operation failed.
PORT 192,168,1,17,253,91
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/.htaccess
150 Here comes the directory listing.
226 Directory send OK.
PORT 192,168,1,17,253,92
200 PORT command successful. Consider using PASV.
LIST /htdocs/ilamars/members/error-docs/
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
RMD /htdocs/ilamars/members/error-docs/
550 Remove directory operation failed.
PORT 192,168,1,17,253,93
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/.htaccess
150 Here comes the directory listing.
226 Directory send OK.
PORT 192,168,1,17,253,94
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/.htaccess
150 Here comes the directory listing.
226 Directory send OK.
SIZE /htdocs/ilamars/members/.htaccess
213 4208
PORT 192,168,1,17,253,95
200 PORT command successful. Consider using PASV.
RETR /htdocs/ilamars/members/.htaccess
150 Opening ASCII mode data connection for /htdocs/ilamars/members/.htaccess (4208 bytes).
226 File send OK.
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,96
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/members/.htaccess
150 Ok to send data.
226 File receive OK.
PORT 192,168,1,17,253,97
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/index.html/index.html/.htaccess
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,98
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/members/index.html/index.html/.htaccess
553 Could not create file.
PORT 192,168,1,17,253,99
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/index.html/index.html/.htaccess
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,100
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/members/index.html/index.html/.htaccess
553 Could not create file.
PORT 192,168,1,17,253,101
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/index.html/index.html/.htaccess
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,102
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/members/index.html/index.html/.htaccess
553 Could not create file.
PORT 192,168,1,17,253,103
200 PORT command successful. Consider using PASV.
NLST /htdocs/ilamars/members/index.html/index.html/.htaccess
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
TYPE A
200 Switching to ASCII mode.
PORT 192,168,1,17,253,104
200 PORT command successful. Consider using PASV.
STOR /htdocs/ilamars/members/index.html/index.html/.htaccess
553 Could not create file.
QUIT
221 Goodbye.
Disconnected.

Upload Complete!

Who's your host?

Hosting.com
They were able to manually setup a username and password.
Not sure what is going on.

So your all set for now then? That's odd. I wonder if its a permissions issue.