Cannot Add a User

User 323062 Photo

Registered User
12 posts

I just tried to use WAM v5 build 235.
When I try to Add a User, I get the attached error message...
saying '24-Sep-17' is not a valid date.

I have not entered a date anywhere.
I am connected to my server OK and see the folders.
An Administrator user has been added for me.

What has happened?
User 187934 Photo

Senior Advisor
19,921 posts

Hi John,
I would open a support topic.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
User 323062 Photo

Registered User
12 posts

Hi Eric. Thanks, I have posted a support topic as suggested.

User 323062 Photo

Registered User
12 posts

Working with Support, we have solved this issue. They will have a fix in the next release.

The problem was with the Windows Short Date format I was using on my PC.
By changing the default Short Date format to dd-mm-yy or mm-dd-yy the problem goes away.
So it looks to me that there is a field in the database trying to store the date dd-MMM-yy that is one char too small.
Using the changed short date format gets me around the issue.


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