500 Internal Server Error - Page 2

User 187934 Photo


Senior Advisor
17,967 posts
Online Now

The reference that Scott makes to the hdb file is in a support ticket not a forum attachment.:) You can't attach those kind of files do to security risks.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 2301078 Photo


Registered User
1 post

I have the same issue, - seems the solution is not so obvious perhaps - noone has answered ???
User 38401 Photo


Registered User
10,951 posts

Hiya Andrew,

As mentioned above in other previous posts, you're best off to open a Support Ticket with CoffeeCup with this issue.

To do so go to the top menu of the page, Mouse over the Support button, and choose Your Support Room and open a ticket from there. Good luck and please return to the forum here and let us know if it got fixed and if so how they had you fix it. That will help future people like yourself when searching. Most appreciated that you did search also :)
User 103173 Photo


VP of Software Development
49,402 posts

Andrew Clifforth wrote:
I have the same issue, - seems the solution is not so obvious perhaps - noone has answered ???

I talked with Andrew yesterday and this was not a software issue. The problem was the setup was all wrong. Once we corrected that, it worked perfectly.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 38401 Photo


Registered User
10,951 posts

Glad to hear he asked for assistance, thanks for the update Scott :)
User 2325934 Photo


Registered User
1 post

When I setup a profile, it locks down the whole sight and I also get the same error. The solution in the thread was never shared, therefore it needs to be addressed again.

Andrew Clifforth wrote:
I have the same issue, - seems the solution is not so obvious perhaps - noone has answered ???

Scott Swedorski wrote
I talked with Andrew yesterday and this was not a software issue. The problem was the setup was all wrong. Once we corrected that, it worked perfectly.

Off line answers are not helping the thread. Anyone know how to detail the solution, that would be great. Thanks for your efforts.

Latty
User 2147626 Photo


Senior Advisor
2,942 posts

As mentioned above in other previous posts, you're best off to open a Support Ticket with CoffeeCup with this issue.


Reason is, the software works great. But if something is setup incorrectly then changes will have to be made and you don't want everyone here (we are just users and don't work for CoffeeCup) having access to your server and knowing your particular setup.

Simply go to the top menu and select 'Support' then 'Your Support Room' and open a ticket with CoffeeCup. I'm sure they will be able to sort out whatever problem you are having.
Graphics for the web, email, blogs and more!
-------------------------------------
http://sadduck.com
User 187934 Photo


Senior Advisor
17,967 posts
Online Now

Hi Lawrence,
There's nothing wrong with the application only how the application is being used. What you've done is applied the htacess to the root of your site thus blocking access. Go back and carefully click the directories in the server list on the left one at a time and see which users on the right have a check by their name. It's easy to make mistakes with such a powerful program.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 100545 Photo


Registered User
33 posts

Hi, after using WAM for some time on a site, the site got scrambled and a 500 Internal Server Error appeared.
It turned out to be the way the server saw the .htaccess file. When the .htaccess file was renamed to .htaccessOLD, back the site came.
This however means that WAM is no longer functional.
Any ideas on how to get around this?
The site is hosted by 1and1.
Steve.
User 187934 Photo


Senior Advisor
17,967 posts
Online Now

Did you or your host change your .htaccess file?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.