Web Form Builder won't upload jpgs

Oct 21st, 2016 at 12:12 PM
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Brenda Jansson
Registered User
13 posts

Please help, i have a form built that includes the upload function and i have included jpg as an allowable file but the form simply won't allow any jpg's to be uploaded no matter their size. I have the max file size allocated to 8000kb.
Oct 21st, 2016 at 12:16 PM
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Scott Swedorski
VP of Software Development
0 posts

Post a link to your project file Brenda and I can take a look at your setup.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Oct 21st, 2016 at 12:19 PM
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Brenda Jansson
Registered User
13 posts

It's installed in wordpress: http://actionbevels.com/my-account/
Oct 21st, 2016 at 12:33 PM
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Scott Swedorski
VP of Software Development
0 posts

That is the form itself. I need the project file.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Oct 21st, 2016 at 12:46 PM
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Brenda Jansson
Registered User
13 posts

I can't upload the .fb file here i tried
Oct 21st, 2016 at 12:47 PM
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Brenda Jansson
Registered User
13 posts

http://www.mccallwebdesign.info/actionb … olesale.fb
Oct 21st, 2016 at 12:50 PM
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Scott Swedorski
VP of Software Development
0 posts

Thanks. The settings look fine. I just tested your form on your server and sent 2 sample JPG files and no errors were given. Did you get the message?

Also, your settings are configured to allow JPG. Were you trying to send files with the extension JPEG? If so, you need to add that extension to the Allowed Files.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Oct 21st, 2016 at 12:59 PM
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Brenda Jansson
Registered User
13 posts

I got the email with attachments just fine. I was sending jpgs all right. I tried 4 times with different emails in case gmail or yahoo was filtering they were all stopped. 1.jpg is 184 kb and 2.jpg is 699kb

Error is still

Your form could not be submitted for the following reason(s):

Failed to send an email to "admin@actionbevel.com".
Attachments:
Oct 21st, 2016 at 01:03 PM
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Scott Swedorski
VP of Software Development
0 posts

I just filled out your form with the same info and it worked here.

https://s4.postimg.org/hatp2u8p9/Screen_Shot_2016_10_21_at_1_02_24_PM.png
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Oct 21st, 2016 at 01:04 PM
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Brenda Jansson
Registered User
13 posts

I don't understand why i get the error and you don't

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