web form builder scripts are sending...

User 279741 Photo


Registered User
3 posts

What server settings would cause the web form builder scripts to send the formatting html code along with the message fields? The hosting company is having trouble figuring out what is different on one particular server versus other servers where the form works perfectly and sends the html formatted message properly?
Example: (this is what is sent in the email)

<table style="width: 100%;"><tbody style="vertical-align:
text-top;line-height: 30px;"><tr><td style="font-weight: bold; width:30%;">Full Name*:</td><td>RJ testing</td></tr><tr><td
style="font-weight: bold;
width:30%;">Email*:</td><td>rjemailaddress@domain.com</td></tr><tr><td
style="font-weight: bold; width:30%;">Phone Number*:</td><td>5555555555</td></tr><tr><td style="font-weight: bold;
width:30%;">Message*:</td><td>this is a test of secure email scripts.
Working with tech support.</td></tr><tr><td style="font-weight: bold; width:30%;">Submitted On:</td><td>2018-08-07 15:34:13</td></tr><tr><td
style="font-weight: bold; width:30%;">IP Address:</td><td>99.72.204.68</td></tr></tbody></table>
User 187934 Photo


Senior Advisor
20,181 posts

Hi Rumi, I would open a support topic and ask the CC gurus.
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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