Hello. First of all let me just say that I like WFB very much! Now that I have figured out how to easily connect it with my own server database and email config file, it is the best thing to ever be invented! I will certainly give CoffeeCup WFB a plug in the future!

I do have a few questions. This is my first form trying to use the Third Party Gateway (PayPal) to process transactions. I got it to work (I think for the most part), but I am not sure how it is supposed to actually work, or if I am doing something wrong. I have ran a few submit tests, and it seems to be working the way it should be, I think?

... I enter the information and submit the form (http://www.ta2web.com/service/sales/host-account.php), and then it takes me to a page where it lists the Description, Quantity, Price, and Total Price.
Question: How and where do I edit this page's elements? There seems to be no default code from within the WFB editor in the Configure Payment Page, if that is where it is supposed top be edited. I am not sure I understand this area. Can you provide some insight on how to edit this as well as editing the Proceed to PayPal button?

... It then shows the Proceed to PayPal button at the bottom. At this point after I have submitted my information from the form, there is no email sent to me about this transaction.
I click the Proceed to PayPal button and everything works. It takes me to PayPal processing, and it shows the item and price and payment options. Now, after I click the Proceed to PayPal button, it then sends me an email about a person buying a package and an email to my service with the same information of _form_results_.
Question: The payment has not been processed, yet it send me an email already. Is this the way it is supposed to work? Is it possible to have the email sent after the payment goes through?

... Since I am not trying to test this with an actual payment, on the PayPal page, I click Return to Service. Now the form page says "The Form cannot be submitted. The Transaction has been Cancelled."
Question: If the form can't be submitted, then why do I receive an email about the signup if the payment has not been processed and has been cancelled? I'm not sure if this is how it's supposed to work? I am not sure what's supposed to happen after an actual purchase is made either. It will direct to my desired page entered in the settings, or entered in the PayPal settings?

I am sure I may have more questions after a while about this working with my PayPal account settings. Just trying to work out what I have. Thanks for your great software and support.

Sorry. I forgot to add something.

I also get these errors in the errorlog file whenever I test the form:


Not sure why?

The form builder will submit the users data to you in an email first if that's what you have setup. Then the user is taken to the paypal button page that was made by the form builder. Then the user clicks on the button to be taken to paypal to make the payment. If the user cancels the payment the form results are unaffected as they were already sent.
I would setup a sandbox account and test your form that way.
http://www.coffeecup.com/help/articles/ … l-sandbox/

Thank you, Eric ... I will work on the sandbox next thing.

I was not aware that I could adjust at what stage the email is actually sent. Currently it sends out the email after the PayPal button is clicked, but before the payment can be made. Which is fine, I can work with that. I just didn't know if that's the way it was supposed to perform or if I had done something wrong.

I'm still not sure why I get these errors also in the fb_error.log.php:
Wed, 02 Mar 2016 13:35:18 +0000: Missing pricer method: radiogroup_
Wed, 02 Mar 2016 13:35:18 +0000: Failed to get config parameter: google
Wed, 02 Mar 2016 13:35:18 +0000: Failed to get config parameter: authorizenetsim
Wed, 02 Mar 2016 13:35:18 +0000: Failed to get config parameter: 2co

Also, where can I edit the Description, Quantity, Price, and Total Price page before the click on the paypal button that I would like to also alter?

Thanks

I think what your after is on the Payment tab of the formbuilder settings.
Configure Payment Page.

Yes that is most likely it. But I do not see anything I can edit. It's just a blank area. But when the actual page comes up, it shows the default data and paypal button.

Ya - I'm stumped. I tried it with sandbox, but no redirect after purchase complete. I gather you can only have one page to go to from paypal, after purchase is completed. And I have another option in WFB to direct to custom page. But I don't understand it all quite yet, which one to use, or what I need to modify. Can you point me in a right direction? I will try again in a while. I need a break.

Keep it simple at first. Don't use the custom redirect as I think that gets avoided when using the paypal option.
What do you see when you click on the Configure Payment Page button?

I see this:

In PayPal > My Profile > My selling Tools > Website Preferences : Update

Auto Return for Website Payments is On. (url is service/billing/payment-receipt.php)
Payment Data Transfer (optional) is On.
Encrypted Website Payments is Off
PayPal Account Optional is On

If this matters.