Problem with FROM address

User 127412 Photo


Registered User
9 posts

I am using the mac version, and have the form set to send the owner the results. It is not getting through. I believe the issue is the FROM address keeps coming up supportform@www.DOMAIN.com

I have changed the form.cfg.php file and it reads like this:
"is_present" : false,
"subject" : "Thank you for your submission"
},
"from" : "info@DOMAIN.com",
"is_present" : false,
"to" : ""
},

But it keeps sending from: supportform@www.DOMAIN.com - can you tell me how to set the FROM address properly?

Thanks
Barry
User 187934 Photo


Senior Advisor
19,931 posts

Did you enter a valid email address?:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 127412 Photo


Registered User
9 posts

Yes, no matter what I set the "FROM" in the config file it always send to supportform@www.DOMAIN.com and this particular client's email won't accept it.


Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.