Need help diagnosing a problem.

User 2885601 Photo


Registered User
42 posts

Last January I launched a site that included two pages containing Web Form Builder forms. I exported the forms manually and copied the directory/files to the web server and embedded the HTML code in Site designer 4.

It all worked well for 3 months until yesterday morning. Now both pages that include a form won't load properly, and exhibit a 403 error. I can't figure out why the sudden change. I changed nothing on my end and my web host provider can't find a problem with the server.

My workaround has been to load the forms to S Drive and display them from there.

I'm pasting the links below to the two problem pages hoping that someone here might be able to help diagnose the problem:

https://mfabenefit.org/adbook.html
https://mfabenefit.org/sibs_ad.html

Any help would be greatly appreciated.
Jim Capraro



User 122279 Photo


Senior Advisor
14,447 posts

Have you tried to clear out the server and reupload?
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 187934 Photo


Senior Advisor
20,181 posts

I would first remove the ( and ) from the form name. Also only use _ or alpha numeric characters in your form naming.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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