Forms not uploading due to "account...

User 1947136 Photo


Registered User
24 posts

Hello..

I had let my CC account slip due to getting a new card and forgetting to change the info here on my account. (Whoops!) Anyway, I did reactivate my account, but now my forms won't upload. I keep getting an error of "Your account seem to be not valid. Please check your settings." What should I do because my settings look ok. Thank you!
User 103173 Photo


VP of Software Development
0 posts

What you need to do there is in Form Builder, log out of S-Drive and then back in and click the Refresh Button. This will then update the list and allow you to publish your form again.
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User 1947136 Photo


Registered User
24 posts

Thanks Scott! All set now :)

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