I have completed a form for testing and I receive confirmation that my form has indeed been submitted. However, the completed for does not make it to my inbox. I must go in and review forms and pull information.

website is www.hoteljobsatwestmont.com

Please advise what is wrong.

I have not blocked the site with my e-mail and there is nothing in junk or spam folders.

I would dbl check the Notification Message settings in the form builder.

Very nice form.


Are the SMTP settings correct to properly authenticate and route the email?


user.cfg.php


<?php
/**
* CoffeeCup Software's Web Form Builder.
*
* This configuration file is intended to change the default behavior of the Web Form Builder scripts to
* accomodate special needs some users may have due to the server setup they have to deal with.
*
* The user is responsible for any changes to this file.
* Remove the '//' in front of the lines that you need add '//' in front of the lines you don't need.
*
*
* @version $Revision: 2244 $
* @author Cees de Gruijter
* @category FB
* @copyright Copyright (c) 2011 CoffeeCup Software, Inc. (http://www.coffeecup.com/)
*/

/*********************** Send Mail Configuration ****************************/

// What service is available for sending mail? Possible values are:
// - localhost [default] Server where the shop is installed, must be a Linux or Unix machine with sendmail
// - smtp A mail server of your choice that supports the standard SMTP protocol
$user_config['mailer']['service'] = 'localhost';
//$user_config['mailer']['service'] = 'smtp';

// Does the remote SMTP server need authentication?
$user_config['mailer']['smtp']['auth'] = true;
//$user_config['mailer']['smtp']['auth'] = false;

// Use this if the server needs authentication:
$user_config['mailer']['smtp']['user'] = 'name@your_domain.com';
$user_config['mailer']['smtp']['password'] = 'password';

// The address of the server
$user_config['mailer']['smtp']['host'] = 'mail.your_domain.com';
//$user_config['mailer']['smtp']['host'] = 'smtp.gmail.com';

// Connection parameters for a plain SMTP server
$user_config['mailer']['smtp']['port'] = '25';
$user_config['mailer']['smtp']['secure'] = '';

// Connection parameters for a SMTP server that supports secure connections, such as smtp.gmail.com
//$user_config['mailer']['smtp']['port'] = '465';
//$user_config['mailer']['smtp']['secure'] = 'ssl';

?>

Only if your server requires them. I have found typically they are only needed for Windows based hosting servers.