Form is not working

User 2605144 Photo


Registered User
3 posts

I have a CoffeeCup web form builder form on my site: http://www.castlebaths.com/free-ebook-6 … skin2.html that is supposed to display as a popup. When I click the "get your report now" sidebar image that is supposed to trigger the popup, I get an error message that says, "Oops, we can't find that on our map." I have already looked at the header and link code of my page and confirmed that each is correct and in the right place, and I have also confirmed that my form was published to the S-drive. Why is it still not working?
User 187934 Photo


Senior Advisor
20,271 posts

You may have them linked but they need to be linked to the correct location.:)
This
http://castlebaths.coffeecup.com/forms/superfoods-for-skin-ebook-new/colorbox/colorbox.css

Should be this.
http://castlebaths.coffeecup.com/superfoods-for-skin-ebook-new/colorbox/colorbox.css

You'll need to change the other two.;)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2605144 Photo


Registered User
3 posts

OK. That worked. Thank you. I have two other issues with my forms too. One is that on the embedded forms that I'm using (http://www.niche-marketing-pr.com/websi … zation.php), they take a long time to appear on my page. Secondly, for the popups I just created, I am not getting the double opt-in e-mail confirmations? Nor are my subscriptions showing up in my mail chimp dashboard with a single opt in.
User 187934 Photo


Senior Advisor
20,271 posts

The form loading speed may be a connection issue. Loads fast for me.
What popups are you referring to?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2605144 Photo


Registered User
3 posts

What about the double opt-in? When I test the form and fill it out, I get to the thank you page where I can download the free report, but I don't get the confirmation e-mail and no new subscriptions show up in my Mail Chimp list.
User 187934 Photo


Senior Advisor
20,271 posts

I did not see a dbl opt in.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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