FB Mystery

Mar 16th, 2016 at 01:38 PM
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paintbrush
Ambassador
3,816 posts

A client let me know they're receiving email results in code instead of text from their forms.
The 2 forms on their site have been working fine for some time, so I don't know where to begin looking for what could have caused this???:o
Has anyone else experienced this?
Could it be something to do with email settings on their end?
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 16th, 2016 at 02:22 PM
User 10077 Photo

Brian Durfee
Senior Advisor
1,096 posts

Have you tested it yourself to see if you get the same results?
ASK ME ANYTHING
I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.

Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
Mar 16th, 2016 at 02:39 PM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

I was putting that off for now, got to get to work.
Never have the time when stuff goes wrong, got to leave it dangling til later :(
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 23rd, 2016 at 11:48 AM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

OK – Here's what the form results email looks like:
Appointment Request<table style="width: 100%;"><tbody style="vertical-align: text-top;line-height: 30px;"><tr><td style="font-weight: bold; width:30%;">Name*:</td><td>Tanya Couture</td></tr><tr><td style="font-weight: bold; width:30%;">Are you a current patient?*:</td><td>YES</td></tr><tr><td style="font-weight: bold; width:30%;">Email:</td><td>tanyacouture@yahoo.com</td></tr><tr><td style="font-weight: bold; width:30%;">Phone*:</td><td>3145780585</td></tr><tr><td style="font-weight: bold; width:30%;">Best time to call?:</td><td>Anytime</td></tr><tr><td style="font-weight: bold; width:30%;">Preferred Day*:</td><td>Any Day</td></tr><tr><td style="font-weight: bold; width:30%;">Preferred Time*:</td><td>Any Time</td></tr><tr><td style="font-weight: bold; width:30%;">Please describe the nature of your appointment*:</td><td>regular checkup</td></tr><tr><td style="font-weight: bold; width:30%;">What letter does Dentist start with?:</td><td>D</td></tr><tr><td style="font-w! eight: bold; wid

It used to be normal text, and I haven't changed anything on the forms.
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 23rd, 2016 at 12:10 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,271 posts

Has the host changed php versions?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 23rd, 2016 at 12:48 PM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

Don't know.
It's at Lunarpages, last time I tried to login, it demanded that I update the password. Now I can't login.
Client sent new password, but it doesn't work for me either. I can still use the Editor FTP or Direct FTP to upload files, but can't get to CPanel.
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 23rd, 2016 at 02:41 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,271 posts

Upload a php page with this on it. Delete when your done.
<?php
phpinfo();
?>
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 23rd, 2016 at 03:19 PM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

Thanks, will give it a try.
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 29th, 2016 at 04:07 PM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

Finally got back to this.
PHP version is 5.6.14.
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Mar 30th, 2016 at 02:39 PM
User 271657 Photo

paintbrush
Ambassador
3,816 posts

On the server, choices for new PHP versions are:
PHP 5.2
PHP 5.3
But it currently uses 5.6.14.???

Should I contact support and ask about a different version?

I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com

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