Error on form submit

User 2624719 Photo


Registered User
265 posts

Hi All
Recently had to change to a new hosting company However when rebuilding the website i get this message at the top of the form

Your form could not be submitted for the following reason(s):
Warning: [ err 2/line 249\\HP3-WINC1-SMB2.HOSTINGP3.LOCAL\DOMAINSZ\251\2444251\user\htdocs\mount view transparent 2\fbapp\php\mailer.cls.php] mail(): SMTP server response: 554 5.7.1 <abccomputers@live.co.uk>: Recipient address rejected: Access denied
Warning: [ err 2/line 249\\HP3-WINC1-SMB2.HOSTINGP3.LOCAL\DOMAINSZ\251\2444251\user\htdocs\mount view transparent 2\fbapp\php\mailer.cls.php] mail(): SMTP server response: 554 5.7.1 <enquiries@mountviewcaravanandcamping.wales>: Recipient address rejected: Access denied
Failed to send an email to "abccomputers@live.co.uk".
Failed to send an email to "enquiries@mountviewcaravanandcamping.wales".

i havent got a clue as to what was wrong and as the hosting company dont support php script problems Help any ideas

Regards Adrian
User 187934 Photo


Senior Advisor
20,181 posts

Where did the email addresses come from? Are they what was entered into the form or what is entered in the settings. Or both?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2624719 Photo


Registered User
265 posts

Hi Eric
The email Address are in the script when the form fills out one being a cc abccomputers@live.co.uk i think the form may have an issue with php 7.1 which is a problem as the hosting provider charge to run on php earlier versions i had this form hosted with another hosting provider and it worked fine on php 5.4 does that help any ?

Regards Adrian
User 187934 Photo


Senior Advisor
20,181 posts

It's suppose to work with php 7, I haven't upgraded any of my hosts as I have some other scripts that need to be made compliant. I would open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2624719 Photo


Registered User
265 posts

Hi Eric
Update i had to go back to php 5.4 and the form worked fine

Regards Adrian

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