Eros when writing csv file

User 1545 Photo


Registered User
26 posts

I continue to get the following errors when trying to write a csv file.

Your form could not be submitted for the following reason(s):

Warning: [ err 2/line 166/datasavecsv.cls.php] rename(/home/users/web/b192/moo.rbressler/catskillhiker/catskillhikerform/storage/csv/form-results.csv,/home/users/web/b192/moo1.rbressler/catskillhiker/catskillhikerform/storage/csv/form-results1.csv) [<a href='function.rename'>function.rename</a>]: No such file or directory
Failed to archive data file.
Failed to record the data because the server is too busy or doesn't have write permission.

I am on Fat Cow. The storage folder and all other folders exist. I have made sure the permission are 755. Any idea what the problem may be?

User 103173 Photo


VP of Software Development
0 posts

Typically 755 would work, but you could kick it up a notch and try 777.
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User 1545 Photo


Registered User
26 posts

I changed it to 777 with no change. I still get the same error.
User 103173 Photo


VP of Software Development
0 posts

You will probably have to contact your hosting provider then and find out why you cannot write to the storage folder over HTTP.

You may want to just publish to your S-Drive account until you work out that problem.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 1545 Photo


Registered User
26 posts

By looking at the error message can you be sure it is a permissions problem on the hosting provider's end?
User 103173 Photo


VP of Software Development
0 posts

Yes, I would have to say that is the problem:


Failed to archive data file.
Failed to record the data because the server is too busy or doesn't have write permission.

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo


Senior Advisor
20,192 posts

Does the storage folder exist on the server?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 1545 Photo


Registered User
26 posts

I am on Fat Cow. The storage folder and all other folders exist. I have made sure the permission are 755.
User 187934 Photo


Senior Advisor
20,192 posts

I'm wondering why there appears to be two different csv files or is this a typo?
form-results.csv
form-results1.csv
I had one form where I had to manually ftp a blank csv file of the proper name to the server then the form would work.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 1545 Photo


Registered User
26 posts

I was wondering the same thing myself. Scott, do you know the answer?

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