Email not coming thorugh

User 150656 Photo


Registered User
67 posts

Hi,

I have a form successfully built, with a recipient email in the "TO" column and my email in the “BCC”. When I test, I see MY email in the TO and the client gets nothing via email..

Where in the CODE can I check if the "TO" field is accurate?

Here is a sample of the confirmation email where mine should only be a bcc: (I have removed clients names)


From: Quickenquiry@#.ie [mailto:Quickenquiry@#.ie]
Sent: 04 November 2013 15:03
To: my email is here
Subject: Quick Enquiry Form From # website

Hey there,
Here is the content of your form:
Name: bg
Email: #

Comments: just testing ( again!)
Submitted On: 2013-11-04 15:02:33
IP Address: 86.42.135.22


User 150656 Photo


Registered User
67 posts

Image of the Settings CP
Attachments:
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

Who's server is it on?
I would make the BCC the clients email and yours the To.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2147626 Photo


Ambassador
2,958 posts

In your settings, at the top under 'Notification Settings' you put YOUR email in the 'To' and you will get the email

If you want the person filling out the form to get an email, check the 'Auto-response' box and put YOUR email in the FROM and select an option from the drop down list in the 'To' box. Should look like [email3]. This will send the email to them. Then click 'Configure email message' to configure the message the way you want it.
Graphics for the web, email, blogs and more!
-------------------------------------
https://sadduck.com
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

I took as he was trying to get the email sent to the client that the form was being made for.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 150656 Photo


Registered User
67 posts

Eric Rohloff wrote:
Who's server is it on?
I would make the BCC the clients email and yours the To.


OK - will do.

It seems VERY odd to me that the TO field does not get the forms content....

Anyone know why this is the case?
User 2147626 Photo


Ambassador
2,958 posts

I took as he was trying to get the email sent to the client that the form was being made for.

Whups! Missed that :D
I know, I know, read your signature...:lol:
Graphics for the web, email, blogs and more!
-------------------------------------
https://sadduck.com
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

I was riding in a goat rodeo for a while also.:lol:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

Sticker wrote:
Eric Rohloff wrote:
Who's server is it on?
I would make the BCC the clients email and yours the To.


OK - will do.

It seems VERY odd to me that the TO field does not get the forms content....

Anyone know why this is the case?

Who's server is it on? Your email or the clients?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 1646640 Photo


Registered User
3 posts

I also have no Fields displayed in the To: drop down
Has there been a solution or cause found for this so that it can be resolved?


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