Hi,
I have a problem with one of my forms regarding the email address validation.
The form will not send because it says that the email address does not match when they are correct.
I have double checked all settings and reuploaded the form but the problem persists.
Help needed, please,
Pete
Email address confirmation
Peter Gillies
Registered User
232 posts
Scott Swedorski
VP of Software Development
0 posts
Hey Pete
I think you are having in issue with a known bug. Try this, delete the email address from your form and save it. Now add the email address back and then enable verify and publish. This should fix you up.
If it does not, open a support ticket and send us your .fb file and we can look at what is going on.
I think you are having in issue with a known bug. Try this, delete the email address from your form and save it. Now add the email address back and then enable verify and publish. This should fix you up.
If it does not, open a support ticket and send us your .fb file and we can look at what is going on.
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Peter Gillies
Registered User
232 posts
Hi Scott,
Problem solved,
Thanks
Pete
Problem solved,
Thanks
Pete
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