Change format for phone number?

User 2845153 Photo


Registered User
16 posts

I know you can change the format like phone US or Phone UK, but can you change it to something like (123)-456-7890? Thanks!
User 103173 Photo


VP of Software Development
0 posts

The dash (-) character had to be removed from the Phone Field Element in Web Form Builder because on a mobile phone, there is no dash on the number pad. If this character was required, any user on a mobile phone would not be able to submit the form they are filling out.

There however is a work around for this. Instead of a Phone Field Element, you can use a Regular Expression or Text Field Element. Both of these would allow you to use the dash (-) character. This would also allow users on mobile phones to still submit the form.
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