HTML editor won't start up

User 220769 Photo


Registered User
5 posts

Editor won't start: drwtsnew.exe error. "The procedure entry point SymSetSymWithAddr64 could not be located in the dynamic link library DBGHELP.dll. I already reloaded the program but it didn't help. The program won't start at all. I cannot even email the help desk because the support page form won't complete properly. Anyone know what I can do tonight?
User 122279 Photo


Senior Advisor
13,141 posts
Online Now

I have forwarded your message to Support.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
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User 103173 Photo


VP of Software Development
0 posts

Looking at the errors, those all revolve around I think Doctor Watson anti-virus. Maybe that program is blocking access to run the editor?
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User 132952 Photo


Ambassador
3,120 posts

From what I've read, it's possible that .dll file may be corrupt. Here's a link mentioning the same error and replacing that file:
http://www.raymond.cc/blog/archives/200 … bghelpdll/

Did you recently install some new software or hardware? :|

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