Help! I just downloaded the latest version of RSD and most of my pages are just missing when I open up the program. Some are there but they look awful and some are just gone. HELP!!
Tanya
Updated and it's all gone!!
Tanya Solomon
Registered User
259 posts
Inger
Senior Advisor
14,652 posts
Online Now
You have your files from before, haven't you? (if not, I have them, if you mean the violaduo site). I can't explain what has happened, but if you can't get it sorted, you'd better submit a support ticket to CC.
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Scott Swedorski
VP of Software Development
0 posts
Installing an update would not have any impact on an existing project. You might want to make sure you are not opening the wrong project file.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Tanya Solomon
Registered User
259 posts
I opened up the same file I've been using! (Yes, Inger...same one you had) I opened the new RSD and clicked on "open recent" and used the file I used just this morning. Should I have imported or something else?
Tanya
Tanya
Scott Swedorski
VP of Software Development
0 posts
Tanya Solomon wrote:
I opened up the same file I've been using! (Yes, Inger...same one you had) I opened the new RSD and clicked on "open recent" and used the file I used just this morning. Should I have imported or something else?
Tanya
I opened up the same file I've been using! (Yes, Inger...same one you had) I opened the new RSD and clicked on "open recent" and used the file I used just this morning. Should I have imported or something else?
Tanya
Try using one of your backup copies of your project file and see if that helps. But I can say installing a new version of the software would never cause issues like that with a project file.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Tanya Solomon
Registered User
259 posts
Found it and yes, that works! Weird. It doesn't have the few changes I made this morning, but I can add those. Phew. That was a scary moment. Not sure why that happened. Thanks!
Inger
Senior Advisor
14,652 posts
Online Now
Good that you got it sorted then 
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
