I'm trying Shopping Cart Creator, (V.3.9.4196.0), it seems cool but when I upload my files via FTP, and then trying to see what my shop looks like I get this advertissement :

"Warning: require(utilities.inc.php) [function.require]: failed to open stream: No such file or directory in /mnt/159/sda/2/4/dysagwen/config.inc.php on line 45

Fatal error: require() [function.require]: Failed opening required 'utilities.inc.php' (include_path='/mnt/159/sda/2/4/dysagwen/include:.:/usr/php5/lib/php') in /mnt/159/sda/2/4/dysagwen/config.inc.php on line 45"

I tried to solve it by uploading an .htaccess file with php 1 but it does'nt work.

Is there anybody who meet the same problem, and how did you fix it ?

Thanks for your response

Try uploading your shop again and if that doesn't work reinstall your software.

Ok I will try this and tell you if it finally works.Thanks for your response

Well, it's me again...I have uninstalled the software.re-Dowloaded the application.Installed it but it does'nt work at all.
I've tried to upload again all the files on my space and the message is the same.

Another solution may be ?

Thanks

I would open a support ticket as the CC guru's can then access your server to see whats up.

Thanks.I opened a topic at https://www.coffeecup.com/help/myroom/, and I'm waiting for a response.
I will give full access to my space through this topic

Looking at the error message, it looks like the shop did not fully upload. I would suggest you try re-publishing to a new URL to see if that fixes the situation. If it does, you can then just deleted the old folder and rename the new old.

Thanks scoot I've made a rply to your most recent anwser.

Thanks Scott for all your replies, but ...No Way...Even with your tip it does not work on my servers...
I have made a comparaison with my local folders with the folders in my FTP server.All files seems to be corrects and similars.

I've tried 2 way of uploading : Manually, and from the application.Same results.

Keeping searching the solution


Thanks again

May be a particular specification of my host service ? I'm going to try this with a fully server that works well (Prestashop on it.Yes I am a bit lazy and CofeeCup shopping cart creator would be fine for a fast edit and uploading in a new folder, and simple to manage ) I will see,and I will give you more informations of my tests.

In your post here or your support ticket you never provided a URL to your shop. That really helps us out here so we can look into what is going on.