Am thinking this is a PayPal issue and have looked at various settings in the Profile section of my PayPal account but I can't see where or what I need to change.
Would appreciate some help!
Many thanks.
Aunty B
Registered User
65 posts
The shipping & handling fee is showing in the Cart but when you click and go to Paypal it only shows the product price and the shipping amount has disappeared.
Am thinking this is a PayPal issue and have looked at various settings in the Profile section of my PayPal account but I can't see where or what I need to change.
Would appreciate some help!
Many thanks.
Am thinking this is a PayPal issue and have looked at various settings in the Profile section of my PayPal account but I can't see where or what I need to change.
Would appreciate some help!
Many thanks.
Scott Swedorski
VP of Software Development
0 posts
I just double checked the shop settings here and the shipping amount shows that it is passed through to PayPal.
What is the link to your shop?
What is the link to your shop?
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Aunty B
Registered User
65 posts
Scott Swedorski
VP of Software Development
0 posts
I just took a look at your shop and you are quite behind in the latest installers.
http://www.johfra-posters.starcards.biz … tainfo.php
The most current version is build 3817. I would suggest updating first and see if that helps. You may also want to set your preferences in the Help Menu > Check for updates.
http://www.johfra-posters.starcards.biz … tainfo.php
The most current version is build 3817. I would suggest updating first and see if that helps. You may also want to set your preferences in the Help Menu > Check for updates.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Aunty B
Registered User
65 posts
Aunty B
Registered User
65 posts
OK will do and thanks
Scott Swedorski
VP of Software Development
0 posts
Aunty B wrote:
Here are printscreens of what I have:
http://www.johfra-posters.starcards.biz/handlingpaypal.gif
Here are printscreens of what I have:
http://www.johfra-posters.starcards.biz/handlingpaypal.gif
I see the same thing here. Lets see if updating helps. Also, which PayPal method are you using?
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Aunty B
Registered User
65 posts
Not sure what you mean by 'which PayPal method am I using'...
Just downloaded Creator so I take it I update the version I have, open the file in the new version, save it, ftp it and then see what the result is?
Just downloaded Creator so I take it I update the version I have, open the file in the new version, save it, ftp it and then see what the result is?
Scott Swedorski
VP of Software Development
0 posts
Aunty B wrote:
Not sure what you mean by 'which PayPal method am I using'...
Just downloaded Creator so I take it I update the version I have, open the file in the new version, save it, ftp it and then see what the result is?
Not sure what you mean by 'which PayPal method am I using'...
Just downloaded Creator so I take it I update the version I have, open the file in the new version, save it, ftp it and then see what the result is?
Click on "Payment" in the toolbar. Are you using PayPal Express or Website Payments Standard? Just install the software, open, save and then click publish.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Aunty B
Registered User
65 posts
Hi Scott
Am using PayPal Website Payments Standard. Just done as you said and the problem is still there.
Should I change the Payment option to Express?
Am using PayPal Website Payments Standard. Just done as you said and the problem is still there.
Should I change the Payment option to Express?
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