Hi there - just purchased and downloaded the full version of Shopping Cart Creator, previously had the trial version installed and working fine.
Am now getting the 'Sorry - license has expired or is invalid - Please contact our support' message closely followed by an error message:-

There has been an error.
Error running C:\Program Files\CoffeeCup Software\CoffeeCup ShoppingCart\ShoppingCart.exe : child killed : SIGABRT
The application will exit now.

I have tried fully uninstalling and reinstalling (following both restarts and manual removal of residual files) but still am getting the exact same result when I install.

I note there are some other posts on this issue, particularly one that was solved by removing an application data log. Unfortunately, the specifics of the solution are not mentioned.

Any help much appreciated.
Thanks
Kevin Walker

Hi Kevin

I received your e-mail as well through our support department as well. Did you get my instructions on how to fix this?

i also have the same problem, only i am not very good with the registry and all that.

I have tried to uninstall and install but no good.

please help.

i have also emailed support, but am desperate to update my shop today as I have loads of new products to put online.

Follow these steps to correct this issue:

1. Uninstall Shopping Cart Creator from your system

2. Delete the SCC.lic file at C:\Documents and Settings\Administrator\Application Data\CoffeeCup Software (C:\Users\AppData\Roaming\CoffeeCup Software in Windows Vista) Note: You must have hidden files turned on in order to access these files.

3. Reboot your computer

4. Download a fresh copy of Shopping Cart Creator

thanks scott, but will this delete my shop files I have from the trial version??

No, these steps will have no impact on anything that was saved with our software.

thanks for your quick response. I will give it a go now.

Hi,
My trial expired, I tried to download the upgraded version and got a license expired and then a sigabart error message. I followed your instructions to remove dth lic file and the same thing happened. I don't want to buy the program if it won't install. Is this problem solely from the expired trial or is there some other problem? I've never had a sigabrt error before.

Thanks for helping!

Please contact us through support and we will get this issue fixed for you.

Just purchased the Super Pack and having the same problem with Shopping Cart. Very frustrating....