The price paid is not the price in...

Nov 27th, 2012 at 07:20 PM
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Nikon
Registered User
125 posts

How can this happen?

At one time I had the price of an item marked one price- then made a change to increase at a later time.

Well today a purchase was made at the first price and not the updated price. I have checked the website on line and on my computer it shows the updated price.

So my question is this-
First, how did this happen? and
If a person does not update there screen (cache) and the old price shows- what price rings up in the shopping cart?

Thanks.

Debra
Love those Nikon's!
Nov 27th, 2012 at 07:22 PM
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Eric Rohloff
Senior Advisor
20,271 posts

http://blog.coffeecup.com/ :lol:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Nov 27th, 2012 at 07:33 PM
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Scott Swedorski
VP of Software Development
0 posts

You fell victim to the Price Randomizer! :)
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Nov 27th, 2012 at 08:40 PM
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Nikon
Registered User
125 posts

I briefly read the blog post made by Eric. Thanks- but really this happened on my store that I am selling "recipe cards" on. I had the price at one time at 1.50 then raised it to 3.00 and client bought it at the 1.50.

I checked my site and the price shows as 3.00 on two different computers.

How did the client buy the recipe card at 1.50 when it should have been 3.00?
Love those Nikon's!
Nov 27th, 2012 at 08:52 PM
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Scott Swedorski
VP of Software Development
0 posts

Maybe he had it in the cart at 1.50. Even if you changed the price, that would not auto-update.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Nov 27th, 2012 at 09:23 PM
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Nikon
Registered User
125 posts

Okay- that would make sense. Thanks.
Love those Nikon's!
Nov 28th, 2012 at 06:39 AM
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Viv ...VSD & SCCP user
Registered User
2,156 posts

Probably NOT relevant, but just incase, is there an old version of your cart out there in hyperspace still with your Payment details active.

My customers keep quoting me one such website belonging to a competitor trying to get me to price match

I have to keep sending them to the competitors up to date site, where they are 20% dearer than me

Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk
Dec 5th, 2012 at 03:47 PM
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Nikon
Registered User
125 posts

Hi Viv,

Well I do not know. How can I see? Is this like a cache thing? Thanks for the reply- I took a peek at the links.

Debie
Love those Nikon's!
Dec 5th, 2012 at 04:48 PM
User 539803 Photo

Viv ...VSD & SCCP user
Registered User
2,156 posts

Have you ever set up another shop, possibly not SCC but a different hosting company, that you have forgotten about, or lost access to

Thats what has happened to the people who own the shops my links refereed to

Now they are bombarded with sales they can not afford to supply., so have to re fund.

Only you would know the answer to that !!!!!
Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

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