I've just created a shop using a registered version of SCCP. When I try to publish it, all the files are uploaded correctly, but when I try to view the shop from my browser, it comes up with an error:

"getLangIncludePath( 'index.inc.php' ); ob_end_flush(); ?>"

What am I doing wrong? I know it's in the right folder because all of my other stuff is there too and works fine.

Thanks in advance!

One of the things that can bring up that error message, is an incorrectly configured .htaccess file. More so on Windows servers than Linux servers.

Use a ftp program to look on your web space and see if there is a custom .htaccess file on there. If there is copy the details from it and temporarily remove it from your site folder. You can download the file to a location on your computer using ftp and re-upload it later, if that doesn't resolve the issue.

Thanks for the reply Will, but unfortunately I couldn't find any .htaccess file on my web space. Any other possibilities?

OK, the next logical step is to see whether your server is set up properly to run the program. Type the following into a browser window, replacing with your site name and see what results you get up on the screen.

http://[YOURCARTPATHURL]/ccdata/php/servertest.php

OK...something weird is up and now the broswer says "page cannot be found".

Perhaps I should give more details about what I've done. The main content (everything apart from the webstore) of my website written with Dreamweaver was uploaded to the main root directory ftp.nameofmystore.com/INetPub/wwwroot/. Everything works fine, and I can reach the front page when I type www.nameofmystore.com in the browser. What I wanted to do was put all of the webstore files in a dedicated directory at ftp.nameofmystore.com/INetPub/wwwroot/eshop/, so I could point a link from the front page and direct users to the webstore (something like http://www.nameofmystore.com/eshop/index.php).

Once I published from SCCP, all the files transferred correctly to my specified folder, and using an ftp client I can physically see the files there, but when I type http://www.nameofmystore.com/eshop/index.php into my browser, it now says the page cannot be found.

Sorry for all the questions, I'm quite new at this and not very technically minded

Type www.nameofyourstore/eshop and see if that brings up anything, such as a directory structure.

No it doesn't, it still comes up with "the page cannot be found"

I am not that familiar with Windows servers, but I am presuming if it cannot find the page the site structure is so set up it is either looking in the wrong place, or it is there but under another name?

I'm sure that someone with Windows based servers will be online soon and be able to offer you more help with this. If not, I would put in a support ticket and enclose the address of your site so they can have a detailed look for you.

Thanks again for your help Will!

You're welcome.