Hi all

Here is my problem, I'll try and keep it as simple and clear as posssible

I have 1 item that comes in 5 different weights. So what I do is create a product and in 'More Options' on the right of the screen I create 5 optional fields each with their corresponding item weights. I then tick the 'Require user to select an option' box. Simple eh ?, well not quite cos this is where the problem lies and it gets a little complicated.

I have 5 items of each weight e.g 5 x 5g, 5 x 10g, 5 x 15g, 5 x 20g and 5 x 25g. This is a total of 25 items. My inventory is set to 25 however should a customer buy 1 x 5g item the inventory goes down to 24 and so on & so forth. Trouble is should I sell 5 x 5g then my stock of that item is in fact zero but it will show on screen that I still have 20 in stock because it is taking into account the other sizes.

I cannot fathom a way round this problem. It seems to me at this stage the only solution is to create 5 different product items and set inventory to 5 and not 25.

The fact that I am dealing here with weight is irrelevant, I would have the same problem if it were say colours I was dealing with.

I do not know what the 'Enable optional field sharing' tick box does, is the solution here I wonder ????

TA

Hiya Titus,

There is no solution to your issue at this time. I do know that the CC team is looking into it, just not sure if it will be in an future update or not. The only way to make the inventory manager work correctly for multiple choices is to create separate products for them. Easy enough to do as you can just copy and paste the entire product box to create a new product and then just alter the information accordingly within it so you don't have to retype it all or reset any options if needed etc.

The "Enable optional field sharing" tick box doesn't do what you are wanting. What that does is allow all the products in a category to adopt any and all Optional Fields from the product you are ticking the box on.

In other words, if you have 5 different sizes, colors etc. on one product and you don't want to have to retype them all up for the next products, you would just check that box and all the options would automatically be added to all the products in that category.

This does not "remove" them if the check box is taken away, so be sure you want the items on "ALL" the products in a category before you use that check box. If you want to add it to only a selection of products, an easy work around is to make a temporary category and move those products into it. Then share the options within that category and then move them back. Seems tedious but trust me it saves a lot of typing if you have a lot of products that are needing identical options "after" you have already created the products.

Options are automatically shared if you copy and paste a product so there's no need for the sharing part there as the new product will be identical to the copied one other than the SKU number.

Hope that helps and add your voice to the suggestions thread for the SCC Pro for the inventory tracker to separate options tracking

Hi Jo Ann

I understand and I suspected that was the case. I am glad I dont have the same product with a thousand different weights though .

hehe I am glad for you too Happy shop building