I've just edited my shop and hit publish. Everything looks as it should, except that one of my categories is missing. There should be 4 categories but I only see 3. The one that's missing is called "Fresh Produce." I've checked my server files and I see the category listed there, but it's not showing up when I publish.
I have double checked that I haven't selected "don't publish category" but am not sure what else might be causing the issue.
Can you assist me please?
Thanks,
Susan
http://www.shop.truelovewholefoods.ca
Gerald Genovese
Registered User
12 posts
Eric Rohloff
Senior Advisor
20,271 posts
Try hitting ctrl + f5
I see the Fresh Produce category.
I see the Fresh Produce category.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Gerald Genovese
Registered User
12 posts
What would the keystroke sequence be on a Mac please?
I see the Fresh Produce category under the category drop down menu, but I don't see it displayed on the home page along with the others.
I see the Fresh Produce category under the category drop down menu, but I don't see it displayed on the home page along with the others.
Eric Rohloff
Senior Advisor
20,271 posts
Ok it's not showing there for me either.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Gerald Genovese
Registered User
12 posts
Glad it's not just me! Any suggestions as to how I can fix this? I've uploaded the files again several times, checked my server files and it appears to be there, but for some reason it's not displaying on the home page.
Eric Rohloff
Senior Advisor
20,271 posts
Check your "Your Shop" then "Pages" tab.
"Shop Home" settings
Also see if you have " Use Shop Home setting (Configured above) checked.
See if those settings might have something to do with it.
"Shop Home" settings
Also see if you have " Use Shop Home setting (Configured above) checked.
See if those settings might have something to do with it.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Gerald Genovese
Registered User
12 posts
Under Shop Home I have checked "show list of categories" and "show category name."
I have the same settings checked for the Categories page and that page displays all categories fine.
I have checked "Use Shop Home Settings checked also.
I don't think I've changed any of these since the issue occurred, but would you recommend trying a different setup?
I have the same settings checked for the Categories page and that page displays all categories fine.
I have checked "Use Shop Home Settings checked also.
I don't think I've changed any of these since the issue occurred, but would you recommend trying a different setup?
Eric Rohloff
Senior Advisor
20,271 posts
Try closing the app then republishing your shop.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Gerald Genovese
Registered User
12 posts
OK, closed, reopened, republished. Still not showing up. Any other suggestions?
Eric Rohloff
Senior Advisor
20,271 posts
On the orange category bar to the far right click the globe.
It will be faded when it's off and not publishing and it will fully show for publishing the category when on.
It will be faded when it's off and not publishing and it will fully show for publishing the category when on.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
