Exporting A CSV File Error

User 2118376 Photo


Registered User
43 posts

I am trying to export my store, I have only set up 1 product filled it out completly so I can see what fields need to have 1 and 0's ect ect and when I use the export csv file function I get the following error:

Export Error

Couldn't export the csv file.

Couldn't convert to buffer using wxConvlocal class.


Any Ideas?

Dave
User 103173 Photo


VP of Software Development
0 posts

Dave, what version and build number are you using? You may want go to Help > Check for updates and see if you are current.

If you still have issues, zip up all your files and email them to me at Scott@CoffeeCup.com
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User 2118376 Photo


Registered User
43 posts

3.8 3797 and I am downloading an updated version now will let you know if that works.

Dave

Thanks for the fast responce.
User 2118376 Photo


Registered User
43 posts

Scott which files do you want zipped? Still same error with new version. Do you want the files in My Documents or the files in C:\Program Files (x86)\CoffeeCup Software\Shopping Cart Creator Pro

Dave
User 2118376 Photo


Registered User
43 posts

My Mail does not seem to be able to send a file this large have an FTP site?



Dave
User 103173 Photo


VP of Software Development
0 posts

I need your saved shop files. The .SCC and the corresponding _files folder. With only 1 product in there, it should be around 100-200k at the most. Sounds like you were trying to zip the application itself up.
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User 2118376 Photo


Registered User
43 posts

File was sent at 4:53 My time.

Thanks.

Dave
User 2118376 Photo


Registered User
43 posts

Scott I think I found the problem it was what I was using for bullet points in the Long Description of my item. I took them out and it exported.

Dave
User 103173 Photo


VP of Software Development
0 posts

Found the issue. Any idea how those squares got in the long description? Once I removed them, the export worked fine.

http://www.coffeecup.com/files/forums/scc-squares.png
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User 2118376 Photo


Registered User
43 posts

Yes lol I pasted them there... On to the next issue, I am attaching a csv file please tell me what the errors are so I can get this tire store a rocken. I have about 300 to 400 tires to get sucked up into the store....

It looks good but says there are errors on column 16, 17, 18, and 19. Will these columns be the same columns in my excell sheet?

Dave
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