struggling with rows/column set ups....

User 78051 Photo


Registered User
201 posts

Good afternoon all,

Am trying to put together my first RED email setup and am really struggling with the type of row to be choosing - I have looke through the help files and the tutorial on RED and to be honest am not really any wiser :(

Its an order receipt/confirmation email and as such, needs to have the product, quantity price etc.

I have set it up (the project file is http://www.motley.site/coffee/OrderEmail.red) the way i *think* it should be but when I export it all the columns are out of whack - see http://prntscr.com/8pgey4 when they should look like this http://prntscr.com/8pgf6c

Any and all advice gratefully received.

Thanks

Jamie
User 78051 Photo


Registered User
201 posts

Here are the files.
Attachments:
User 232214 Photo


COO
827 posts

Looked at it and your setup is correct Jamie. I also exported, previewed and sent a test from RED to my gmail, it all displays as in the app (and the way it should be)...
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User 78051 Photo


Registered User
201 posts

Thanks Bob. Do I put that down to a browser idiosyncrasy then which email clients wouldn't confirm to?
User 103173 Photo


VP of Software Development
0 posts

Jamie wrote:
Thanks Bob. Do I put that down to a browser idiosyncrasy then which email clients wouldn't confirm to?

If you could provide a screenshot of full desktop view of what you see, that puts things in context. Cropped screenshots does not give the whole picture so to speak. ;)

Here, Bob and I tested on Chrome 45, Firefox 4.1 and Microsoft Edge. All 3 show the email exactly like it does in RED.
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User 78051 Photo


Registered User
201 posts

ok, if I hit the preview button it opens n100% fine in my firefox 41.0.1 but if I export and then view the resulting html file in the same browser it looks like this:
Attachments:
User 103173 Photo


VP of Software Development
0 posts

Jamie wrote:
ok, if I hit the preview button it opens n100% fine in my firefox 41.0.1 but if I export and then view the resulting html file in the same browser it looks like this:

What version of RED are you using and what build is it?
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User 78051 Photo


Registered User
201 posts

its 1.2 build 973
User 103173 Photo


VP of Software Development
0 posts

Jamie wrote:
its 1.2 build 973

Business, Personal or Mailer version?
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User 78051 Photo


Registered User
201 posts

sorry, business

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