Some paragraphs are displaying my font incorrectly after export. This problem does not seem to affect all of the paragraphs, just some on a random basis.

The attached screenshot shows the BEFORE export in RED on the left and the AFTER export on the right in my email application.

Why does this happen? Why does it only affect some paragraphs and not others?

Any help here would be great. Thanks!

My guess is that you are using a Google Web Font. They are not supported by all email clients (unfortunately). In responsive email designer you can specify a safe fall back font though. Try to pick one that resembles your first font choice as much as possible.

The same is true for other properties like shadow and border radius, some email clients support them, others don't. Instead of allowing you to work with the lowest common denominator only, RED follows the principles of progressive enhancement, allowing you to create better experiences for readers using more advanced email clients but with save fallbacks for email clients not supporting a certain feature.

Hope this helps!

If what you described were true, wouldn't that affect all paragraph text equally? Some of the paragraphs display correctly and others don't. Why would that happen?

Attach your project file Jeff so we can see how things are setup. When ever asking for help, posting that first greatly helps.

Ok, I attached my project file.

I am not seeing any issues here. I exported your email and it appears identically to what you have setup in RED.

http://s23.postimg.org/r0suh2vzf/export.png

Have you look to see if in your browser that you have not adjusted your zoom settings?

I'm not sure why it's displaying correctly now with this view. After I export the HTML I copy it into AWeber or my other email system to send the message and in both of those cases the fonts are not displaying correctly.

The exported HTML seems to show that the paragraph styles are different when they should be the same.

Here is code I extracted from the HTML export for a paragraph that is correct:

<p style="font-weight:normal;padding:0px;text-align:left;margin:0px 0px 1.35em;mso-font-alt: 'Lucida Grande';font-family:'Trebuchet MS', 'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Tahoma, sans-serif;font-size:16px;line-height:1.7;color:#404040;">

Here is code I extracted from the HTML export for a paragraph that is NOT correct:

<p style="font-weight:normal;padding:0px;text-align:left;margin:0px 0px 1.35em;mso-font-alt: 'Lucida Grande';font-family:'Trebuchet MS', 'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Tahoma, sans-serif;font-size:16px;line-height:1.7;color:#404040;"><span class="paragraph-text-9" style="font-weight:700;">

It seems that a <span> has been added to the incorrect paragraphs. Why would this happen?

The issue there is with your sending service. They are most likely stripping out some of the inline styles which can break all sorts of things. Did you run a test using RED itself? If not, try that out and see how it looks. If it looks good there, then this shows RED is working correctly and the issue is with your sending service that you are using.

I can also confirm if you use MailChimp, Mandrill, their sending service works perfectly with RED.

But why is the <span> present at all? Where did that come from?

Just to clarify, the <span> is included in the HTML export straight out of RED. This is present before I copy it to my other email service providers.