Export to Web Form Builder - says I'm...

User 2749416 Photo


Registered User
4 posts

Suggestions or idea to why Responsive Email Designer doesn't recognize my install?

I have fresh installs of Web Form Builder (v.2.5) and Responsive Email Designer. After creating a responsive email design, I click File > Export to Web Form Builder and receive the message that I don't have Web Form Builder installed.

Environment: W7 VM
User 103173 Photo


VP of Software Development
0 posts

The problem is with your virtual machine. Sounds like you are installing software into the OS X partition. OSX and Windows need to be isolated.

If you use OS X natively, you might want to use the OS X software as opposed to Windows.
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User 2749416 Photo


Registered User
4 posts

I use Linux as the host machine. However, prior to installation, I disconnected all mapped drives.

I'll try installing both of the software on W8.1 instead.
User 2749416 Photo


Registered User
4 posts

Issue is not resolved, but everything works fine on W8. Weird.

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