version 12.5 build 406 - can not save...

Mar 3rd, 2012 at 09:34 PM
User 45086 Photo

Katherine K Hebenstreit
Registered User
28 posts

When trying to save a file I get an error message saying: "Cannot create file" with my path stated.

This is when altering an old file.

I had previously had error when closing CC but had re-installed the program.

I find I can no longer use CC. I can't work on any files as a web editor, the program on my pc is at best a viewer.

I am in Windows 7 operating system.

I miss 'that' "Margaret, your strange".
Version 12.7 Build 454
Mar 3rd, 2012 at 09:36 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,266 posts
Online Now

Try setting the program to run as administrator.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 3rd, 2012 at 09:48 PM
User 45086 Photo

Katherine K Hebenstreit
Registered User
28 posts

either way. user or as Admin.

I miss 'that' "Margaret, your strange".
Version 12.7 Build 454
Mar 3rd, 2012 at 10:10 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,266 posts
Online Now

Are you using Projects?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 3rd, 2012 at 10:28 PM
User 45086 Photo

Katherine K Hebenstreit
Registered User
28 posts

No I never have used projects as I keep my website files on a totally different HDD than the operating system.

I haven't been able to use CC since I got this pc and installed the new version of CC. I am quite unhappy.
I miss 'that' "Margaret, your strange".
Version 12.7 Build 454
Mar 3rd, 2012 at 10:30 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,266 posts
Online Now

I think the external hard drive might be the issue.
Is it a network drive?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 3rd, 2012 at 10:30 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Katherine K Hebenstreit wrote:
No I never have used projects as I keep my website files on a totally different HDD than the operating system.

I haven't been able to use CC since I got this pc and installed the new version of CC. I am quite unhappy.

I would suggest you follow the instructions here at http://www.coffeecup.com/help/articles/ … on-cleanup
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Mar 3rd, 2012 at 10:32 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,266 posts
Online Now

Thank you Scott.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Mar 3rd, 2012 at 10:40 PM
User 45086 Photo

Katherine K Hebenstreit
Registered User
28 posts

I can't uninstall as admin either. The support info to workaround to uninstall is not a help either. I don't have an unwise in the roaming folder either.

I miss 'that' "Margaret, your strange".
Version 12.7 Build 454
Mar 3rd, 2012 at 11:21 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Katherine K Hebenstreit wrote:
I can't uninstall as admin either. The support info to workaround to uninstall is not a help either. I don't have an unwise in the roaming folder either.


This will fix non admin account installations.
http://www.coffeecup.com/help/articles/ … ml-editor/
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.