"Website cannot be read"

Jul 11th, 2011 at 05:49 PM
User 452263 Photo

Andrew Cross
Registered User
5 posts

Tried to open website in VSD and got the message "Website cannot be read". I've not altered any of the files - they're all still there, so any clue as to what might have gone wrong?
Jul 11th, 2011 at 09:07 PM
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Eric Rohloff
Senior Advisor
20,271 posts

Hi Andrew, Was the site originally designed in VSD?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Jul 12th, 2011 at 02:45 AM
User 452263 Photo

Andrew Cross
Registered User
5 posts

Yes it was (www.zooaudio.co.uk). All working perfectly until now. I hadn't touched it since April, and tried to open it up yesterday to look at adding a Facebook "like" tag, and got the error message. If I then click on "Open" I get "The Homepage could not be opened." I had the whole site in a zip file and tried using that, with the same result.
Jul 12th, 2011 at 05:56 AM
User 117361 Photo

Janys Hyde
Ambassador
6,076 posts

Have you picked up the latest updates in VSD? Could be you are working with an older version.
http://www.venicefromtheinside.com
Jul 12th, 2011 at 06:21 AM
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Andrew Cross
Registered User
5 posts

My first step having had the problem was to upgrade to the latest version, but that did not affect the outcome. To add to the fun, the upload settings no longer work - VSD can find the server but not upload anything. All rather strange, given that the programme was perfectly happy last time I used it.
Jul 12th, 2011 at 06:48 AM
User 452263 Photo

Andrew Cross
Registered User
5 posts

Odd. I've done a fresh install on a different PC and everything works fine with the .vnu. Will investigate problems with other installation and report back should I find anything that might be useful to VSD users. Thanks to Eric and Janys for your suggestions.
Jul 12th, 2011 at 08:10 AM
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Janys Hyde
Ambassador
6,076 posts

Fingers crossed!:D
http://www.venicefromtheinside.com
Jul 12th, 2011 at 02:26 PM
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Andrew Cross
Registered User
5 posts

Sorted. I'd assumed - wrongly - that the corruption was in the site files, but the installation and successful opening on the second PC suggested otherwise. So, I uninstalled VSD on PC one and reinstalled it, and everything now works. Previously, I'd upgraded over a version that must have got corrupted somehow, and the upgraded installation retained the problem.
Jul 12th, 2011 at 03:08 PM
User 117361 Photo

Janys Hyde
Ambassador
6,076 posts

Great news, and thank goodness the solution was quite painless.
:)
http://www.venicefromtheinside.com

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