XP, latest service pack, VSD 7 Build 19, 4GB memory, 1.5 TB disk,
16 existing websites, using built in FTP to a well established server (IX).

Okay, this is driving me nuts.
If I call up my existing websites and publish them everything works fine.

If I create any new website this is what happens.
I can save the website locally on my computer (and call it up again later)
BUT-
When I try to publish it to the server, VSD crashes. I get to the point of
selecting my publishing destination, the program seems to connect to
the Internet while “Fetching publishing destinations” and then craps out
giving me a less than useful error message.
It does this whether I start a website from scratch (with one sentence of text)
or from a theme. It will not let me publish a new website, not even to one of
my existing FTP setups (doesn’t get beyond “the fetching bit”).

I have done all the usual things:
Deleted VSD and reloaded it, downloaded another copy of VSD from the Cup
and loaded that.
Deleted all my themes and re-installed them
Run Ccleaner
Checked for viruses, etc. (none)
Tried creating a new FTP connection setup and tested it, before starting
a new website (that worked fine).
Turned off the computer and repeated all of the above “fixes” to zero success.

Since VSD seems to be going to the Internet while “Fetching, then barfing”
I can only assume Coffee Cup has a pigeon hole with my name on it somewhere
that contains my publishing destinations rather than having them stored
locally on my computer – which gives me the “big brother” feeling.

So is there suddenly an upper limit to the number of websites I can
create? Is my destination pigeon hole corrupted? Is this a weird VSD bug?
Is this a plot to make us all use S-Drive? Is this Scott’s revenge for not
looking for his Easter Eggs (because I had already bought all of the software).

Somebody please pass me a clue.
-Mike

Let me suggest doing two things,
1) set up a free S-drive account and see if you new site will upload to that, if it does it narrows down what could be causing the crash.
2) open a support ticket with the CC crew.

I'm sure they have not implemented any upper limits on the number of sites you can publish. As for the refusal to look for Easter Eggs, well, that could be a BIG problem No not really,...

I'll take a quick stab in the dark, and suggest 'maybe' a Firewall setting issue(?)... Try disabling your firewall (and heck for that matter, your anti-virus VIRUS, I mean software)

Other than that, if you could post the actual error message. Maybe a screen capture of it, someone here might recognize it and be of more help. And definitely submit a support ticket. MOST of the time, Scott or J (and a few others) will be around here and help out, but a support ticket will ensure that someone at CC will see the issue and be able to assist you directly. Of course, when it does get solved, many here will appreciate it if you would update this thread so others will benefit from the info later down the road.

I had a similar glitch. I would publish my site which would go way faster then usual then the content would not be there. To fix the problem I made a new dummy test site, published it to the server which it uploaded at a reasonable rate. I then opened my true site and republished it and it uploaded like it usually does. Just one of those things.

This is my error message. I tried to attach it 3 times with my original post, but when I did my post wouldn't post for some reason.

"The exception unknown software exception (0xe06d7363) occurred in the application at location 0x7c812afb"

I don't see how my Firewall (Zonealarm Extreme) could be my problem because I can change/publish my established websites using the same FTP module built into VSD (or wherever it is). It did occur to me (after 4-hours sleep) to create a new website then upload it using Direct FTP, then changing something minor on the website in VSD and try publishing within VSD and see if that works.


-Mike

I would suggest opening a support ticket Mike so we can look into what is going on a bit closer. Make sure to tell us as much about your operating system setup as you can as well.

Scott-
Submitted a support ticket this morning.
Thanks
-Mike

I was thinking along the lines of your existing websites being declared "safe", and maybe some setting on your firewall blocking the new ones, without asking you your preference... Again, it's kind of a stab in the dark, but it was the best I could do with my lack of sleep too I average 3-4 hours most days anymore so I know the feeling

Phil-
Sleepy or not, this was worth checking out. I went into my firewall, ZoneAlarm Extreme and set Coffee Cup to super duper-Scott says they are trustworthy guys - full permissions, and VSD still crashes when I try to publish my 17th website. This has me stumped. My other websites 1-16 publish just fine, but anything I create new and try to assign a publishing destination to blows up the program while it is "Fetching my destinations" from the Coffee Cup black hole. And yes, I am running as the administrator, and yes I have deleted and re-installed VSD several times to no avail.

Does anyone out there have OVER 16 websites and using FTP (not Sdrive) setups and been successful selecting/publishing the new sites?

-Mike

The number of sites you have is really irrelevant to VSD because there is only a one to one relationship with the software and the save website. When one website is open, VSD has no knowledge of the other sites. You could have 2 sites or a 1000 sites and it would not make any differences.

What I would be interested in knowing is under the Publish Menu > Choose a Publishing Destination, how many FTP servers or S-Drive servers do you have configured? Here I have 15 S-Drive accounts and 43 FTP Accounts defined.