VSD unable to find or load PNG image

User 452137 Photo


Registered User
1 post

I just started using VSD 5.8.4 today and tried to create a new web site. I wanted my logo on the page. I selected the Picture Tool and clicked on the page to drop the image there. The dialog box opened and I was able to select my image folder but none of my logo images appeared in the list.

I typed *.png
in the File name field to see if the All Formats file type selector was messed up. This did have the effect of at least listing the files I was looking for.

When I selected the file I wanted and clicked the [i]Open[i] button, I just got a message saying:
error wrote:
The picture it not a correct imagefile

(yes, the spelling is correct).

My browser (Firefox 2, IE 7) and the Windows picture viewer (in Windows XP) are able to open it perfectly. What gives?
User 103173 Photo


VP of Software Development
0 posts

Right now, only JPG and GIF images are allowed. We will be adding PNG support in one of the next updates.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2130925 Photo


Registered User
261 posts

That is great news, Scott! :)

Will that include gif too?

Since Flash Firestarter allows gif and png, both VSD and FFS will work much better together.

Thanks. ;)
User 183297 Photo


Registered User
7 posts

It is now a year since the above post about VSD supporting PNG files. I to just discovered the lack of support for PNG files. Is Coffee Cup Software dieing a slow death? Many posts in the forums are old with no final resolution. Seems a year is a long time to wait when one is working on a website that needs to be current. So what's the story?
User 564439 Photo


Registered User
15 posts

I agree what is the story?
User 103173 Photo


VP of Software Development
0 posts

Version 6.0 has been running in beta for a few months. This version has PNG support as well as many other new items.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 122279 Photo


Senior Advisor
14,622 posts
Online Now

The "story", as some call it, is that this forum is run by it's members, all voluntarily. Those who have an answer post it. If you want som help or advice from the CC staff, it would be better if you contacted them directly, i.e. by submitting a support ticket.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 271871 Photo


Ambassador
31 posts

How can I get a beta copy so I can use png files?
I've been using VSD for over two years now and am really starting to get frustrated that I can't load a png file...

I have image backgrounds and the ugly space around images I create in AI frustrate me...

How can I can on the beta list?
User 103173 Photo


VP of Software Development
0 posts

Hi Ron,

The beta testing is now closed. We are wrapping up now the new icons, manual and documentation. We are hoping to publicly release it mid-end March.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 566363 Photo


Registered User
4 posts

That is fantastic to hear Scott, look forward to it!

Is there any way to find out what the new updates are?

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