I have only used VSD for a day or two, the problem I encounter, is this; for some reason while using the software it will stop, shut down, and then when I go to start it up again, it will not start. I have rebooted, and get the same thing, I am using 64bit Windows 7. If I try and run it by the.vnu extension, it says VSD is installing, it starts to install then just stops. The only thing I could do was re download the software and start again. Any thoughts?

the error said something about an installation ended prematurely.

I have this same problem, at first I thought it was an update I needed, I downloaded an update but it has done it again. I am in the middle of trying to finish a project and will have to reinstall the software to finish it but if there is a solution to this problem that would be great!

Here is something that may help, I found it in the Tips and Tricks sections, I am a Vista user so will try it.

Installing VSD in Windows Vista

There might be a problem running VSD in Vista. To avoid that, right click on the VSD installation file and select 'Run as administrator'. When installed that way, there should be no problems running the programme.

Hi Carl and Deborah,

If you for some reason don't manage to get it to work, contact the CoffeeCup support (link at the top of this page). This forum is mainly a place where users are helping each other.