Hi,
I installed VSD on my new HP probook4720s using Windows 7 professional. VSD executes but stops when the tip of the day appears. Then I have to use crl alt delete to leaveVSD.
I have read former posts and run VSD as a administrator and uses the compatibility mode Windows XP servicespack 2.But that makes no difference. I also tried other versions of Windows such as Vista.
because on my old pc VSD runs under Vista without any problem.

I hope someone can help me out.

cheers
Henny

The reason this maybe happening is that you are using Large Custom DPI settings. You will need to change this to Normal DPI for the program to work. Here's how:

For Windows XP
Go to your Desktop, right-click it, and select Properties. Next, click the Settings tab and press the Advanced button. You will now see a DPI setting. If it is set to Large/120 DPI, set it to Normal/96. If you'd like to see this process in action, check out this video tutorial: http://www.youtube.com/watch?v=AlhFUMcA … mp;index=0

For Windows Vista
Go to your Desktop, right-click it, and select Personalize. Select Adjust Font Size (DPI), located in the upper left-hand corner of the window. This will display the DPI setting. If it is set to Large/120 DPI, set it to Normal/96 DPI. If you'd like to see this process in action, check out this video tutorial: http://www.youtube.com/watch?v=hqKk-nsa … mp;index=1

For Windows 7
Go to your Desktop, right-click it, and select Personalize. Select Display, located in the lower left-hand corner of the window. Then select Set Custom Text Size (DPI). This displays the DPI setting. If it is set to Large/120 DPI (125%), set it to Normal/96 DPI (100%).

Additionally, some Windows 7 themes change the default fonts to a nonstandard one, causing the issue described here. Change your theme back to the standard Windows 7 theme and see if that helps.


You can also turn the Tips of the Day off manually by following these steps:


1. Go to Start Menu and type REGEDIT

2. Navigate to this location: HKEY_CURRENT_USER\Software\CoffeeCup Software\Visual Site Designer\Settings

3. Go to this key and double click on it. "Show Daily Tips Dialog"

4. Change the Value Data from 1 to 0

Now restart VSD and the tips of the day will be gone.

Scott,

Thank you. Changing the DPI setting did it.

Cheers
Henny

Hello,

my VSD 7.0 (same as VSD 6.0) won't start even in windows xp sp2 compatibility-mode and run as administrator on my windows 7 home premium.

Any ideas ?

regards

Herbert Mollien

Do you get any error messages?

Eventlog says (in German, sorry. If you need translation please advice)
Name der fehlerhaften Anwendung: vsd.exe, Version: 7.0.15.0, Zeitstempel: 0x4d4c35e2
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000
ID des fehlerhaften Prozesses: 0x1f24
Startzeit der fehlerhaften Anwendung: 0x01cbc6f78e0ad2b3
Pfad der fehlerhaften Anwendung: C:\Program Files\CoffeeCup Software\Visual Site Designer\vsd.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: cbcfb087-32ea-11e0-81d0-001636bee017

Can you please open a support ticket for this Herbert? We need just a bit more information on your system setup.

Although I'm sure SPEEDY Scott has already gotten much further than translation... I was bored and played around with it.

Name of misapplication: vsd.exe, Version: 7.0.15.0, time stamp 0x4d4c35e2
Name of the faulty module: unknown, Version: 0.0.0.0, time stamp 0x00000000
Exception Code: 0xc0000005
Offset error: 0x00000000
ID of the faulty process: 0x1f24
Start time of the faulty application: 0x01cbc6f78e0ad2b3
Path of misapplication: C:\Program Files\CoffeeCup Software\Visual Site Designer\vsd.exe
Path of the faulty module: unknown
Report ID: cbcfb087-32ea-11e0-81d0-001636bee017

I am having the same issue. I am running Windows 7. I have checked DPI, ran it in administrator mode, and attempted to turn tips off. I am unable to locate the show daily tips in the settings folder.
VSD just freezes and I have to use task manager to stop the program immediately after starting program.

Hiya Wendy,

Since you already tried most of the tips given in this thread I would do the one that Scott suggested to the last one that already tried the tips. Open a support ticket and have the staff see if they can help you out. Good luck on it