VSD 7 problems - Page 3

User 2130925 Photo


Registered User
261 posts

Eric Rohloff wrote:
I would open a support ticket, so the CC gurus can take a look at your files.


You read my mind Eric ;)

I opened a detailed ticket with corresponding photos at 2:52 pm today and am awaiting a response.

Thank you very much for all of your input ;)
User 103173 Photo


VP of Software Development
0 posts

FilmHistorian wrote:
Eric Rohloff wrote:
I would open a support ticket, so the CC gurus can take a look at your files.


You read my mind Eric ;)

I opened a detailed ticket with corresponding photos at 2:52 pm today and am awaiting a response.

Thank you very much for all of your input ;)

You lie! It came in at 3:44pm! :)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2130925 Photo


Registered User
261 posts

Scott Swedorski wrote:
FilmHistorian wrote:
Eric Rohloff wrote:
I would open a support ticket, so the CC gurus can take a look at your files.


You read my mind Eric ;)

I opened a detailed ticket with corresponding photos at 2:52 pm today and am awaiting a response.

Thank you very much for all of your input ;)

You lie! It came in at 3:44pm! :)


You are not only a good guy, but funny :lol:

User 2130925 Photo


Registered User
261 posts

Scott Swedorski wrote:
FilmHistorian wrote:
Eric Rohloff wrote:
I would open a support ticket, so the CC gurus can take a look at your files.


You read my mind Eric ;)

I opened a detailed ticket with corresponding photos at 2:52 pm today and am awaiting a response.

Thank you very much for all of your input ;)

You lie! It came in at 3:44pm! :)


Ah ha! I just found this in my ticket box:

VSD version 7 build 11 not working right.

#303186 | Last post: Today at 02:52 PM by You

:P

User 2130925 Photo


Registered User
261 posts

I was told to clear cache in my support ticket and unfortunately that did not fix the issues.

I was able to get the preview to finally work as I did not know you have to manually now add browsers for it to work. I do not remember having to do that with previous versions of VSD.

The other issues still remain.

Any new suggestions are welcome.

Thanks.
User 187934 Photo


Senior Advisor
20,271 posts

Lets start fresh. What problem are you having?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2130925 Photo


Registered User
261 posts

Eric Rohloff wrote:
Lets start fresh. What problem are you having?


Thank you very much Eric. :)

Hopefully I can describe this simply and succinctly.

I had 17 pages each one called museum which was a series of 17 mini movie posters which a viewer would click to see the corresponding page.

The pages are called museum( the 17 movie posters) then the actual items are each on their own pages called museum 2, museum 3 and so on till museum 17.

I added a new poster, the 18th on the museum page, and then created the 18th page, museum18
.
I click preview and see the new poster I created, and when I click on it it takes me to museum18 which is the new page I created.
I upload everything.

At the site moviepropcollectors.com/magazine you see a Movie Prop Museum tab. Click it.

You a series of 3 rows of 4 movie posters.

First click on the third poster in the third row, Terminator 2. You see the page. Then continue to click the yellow arrow buttons going to the right to advance the page until you end of at the NEW PAGE I created, museum18.html Puppetmaster.

Now, go back to Home tab in the upper left. Again click Movie Prop Museum.

Now instead of clicking the Terminator 2 poster click the LAST poster, The Lost World Jurassic Park.
Scroll thru like you did above.

You will see the page STOPS at the Dino and you see 3 arrows not created by me intentionally but by VSD for some reason. The MIDDLE arrow is the only click able one and it takes you BACK to the other shot of the Dino. You CANNOT go to the last Puppet Master page.
Wacky error one.

Wacky error two is the fact the poster for Puppetmaster never appears at all, yet the page does.
I uploaded both to the same path. I also re synched the site a few times.

Same issues.

I appreciate any input that will explain all of this.

Clearing cache does not seem to be the issue and I have no idea why this is happening.

Thanks again.
User 187934 Photo


Senior Advisor
20,271 posts

I'm on my palm out for bday dinner. I'll check your pages when I get home.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2130925 Photo


Registered User
261 posts

Eric Rohloff wrote:
I'm on my palm out for bday dinner. I'll check your pages when I get home.


HAPPY BIRTHDAY ! :D
User 187934 Photo


Senior Advisor
20,271 posts

Is it possible that the image of the two arrows is hidden behind the wood floor image? Goto your VSD local directory then under that the files directory and look for IMG_104.jpg and see what it looks like.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.