Hi,
I just bought the Visual Site Designer. It installed fine and without problems. However, the help function (either by left-clicking it or using F1) doesnt work. I have checked that the pdf help file is installed and present, which it is. I can, of course make a shortcut from my desktop to the help file, but it would be more convenient to access it directly from within the software.
Any help with this question?
Niels
Registered User
6 posts
Bruzer
Registered User
3,940 posts
Hi Niels
After installing the program, by chance did a restart of your computer help?
After installing the program, by chance did a restart of your computer help?
Niels
Registered User
6 posts
Bruzer,
No, restarting the computer didn't help.
No, restarting the computer didn't help.
Inger
Senior Advisor
14,653 posts
Niels, have you got Adobe Reader installed, or any other app. that can read pdf files?
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Niels
Registered User
6 posts
Inger,
Yes, Adobe Reader is installed and opens the help fileok when i access it directly in the CoffeCup folder under Program Files.
Yes, Adobe Reader is installed and opens the help fileok when i access it directly in the CoffeCup folder under Program Files.
Niels
Registered User
6 posts
Just uninstalled Designer..rebooted....reinstalled the programme...rebooted...still cant access the help file from within the programme!
Scott Swedorski
VP of Software Development
0 posts
All you need to really do is re-install the latest version of Adobe Acrobat and it will reset your registry settings. This should fix the problem for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Niels
Registered User
6 posts
Thanks Scott. However, I re-installed Adobe Acrobat Reader..installed updates..rebooted..this did not not help either.
Scott Swedorski
VP of Software Development
0 posts
Niels wrote:
Thanks Scott. However, I re-installed Adobe Acrobat Reader..installed updates..rebooted..this did not not help either.
Thanks Scott. However, I re-installed Adobe Acrobat Reader..installed updates..rebooted..this did not not help either.
Well that stinks.
You will then just have to manually launch it from the C:\Program Files\CoffeeCup Software\Visual Site Designer folder.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Niels
Registered User
6 posts
Yeah...thats what i do..
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