Having issue with site appearing...

User 490108 Photo


Registered User
4 posts

I have used VSD on several other sites with no issues. I must be overlooking something. I am uploading to my website, it goes through all of the motions tells me uploads successful but when I enter the url in the browser the home page does not apperar (yes the home page button is clicked)
Any ideas? 234samplestreet.com is the website. Thanks
User 103173 Photo


VP of Software Development
0 posts

For the WWW folder, did you put in the correct remote folder location?
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User 490108 Photo


Registered User
4 posts

I used public_html as I have in the past (same host)
User 103173 Photo


VP of Software Development
0 posts

Have you tried /public_html ?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 490108 Photo


Registered User
4 posts

Yes same result. I am looking at the folders using direct ftp. What files should I be looking for to insure complete upload?
User 103173 Photo


VP of Software Development
0 posts

If you look on your local computer computer in the _websitev6 folder, everything you see there will be on your server. It still sounds to me like you are uploading to the wrong location.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 490108 Photo


Registered User
4 posts

I just used direct FTP to upload the files. Seems to be working. Thanks for the help:)
User 40425 Photo


Registered User
1 post

OMG thank you Robert for suggesting to just upload that folder using a regular ftp... I'd been trying all day to use the built-in ftp to upload with no joy, but a simply ftp file transfer did the trick!
User 103173 Photo


VP of Software Development
0 posts

Stacy, if you can open a support ticket, I can get one of our techs to help you figure out what the issue is with Visual Site Designer. You definitely should be able to upload using the software.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 539803 Photo


Registered User
2,156 posts

Scott just in case its relevant I had the same problem with my website

www.925masonic.co.uk

VSD did not like the 925 i had to use direct ftp to resolve it as well
Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk


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