"Error Occurred While Uploading" Grrrrr!

User 1994647 Photo


Registered User
2 posts

Been trying to upload my website for the last two days and I continue to get the message "error occurred while uploading". I have no idea what's going on. It would help if VSD gave some hints, The word "error" is extremely vague.

I've tried all the items mentioned in the manual. Running in passive mode, checked all ftp settings, adjusted firewall settings. Nothing works.

The website is http://www.lancastermommy.com

You can tell that the website is partially uploading but the process never stops at the same point. Sometimes it will stall on the image uploads and sometimes it will stall on the page uploads.

My wife is really breathing down my neck about this one.

Oh yeah, we just recently upgraded to Windows 7, last week, We have successfully uploaded several times since then however.
User 103173 Photo


VP of Software Development
0 posts

Tom, I would suggest you open a support ticket so we can look at this in closer detail for you.
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User 1994647 Photo


Registered User
2 posts

Thanks, I did. Just uploaded the site manually using Filezilla. Everything went smoothly. This should keep my wife sated for the moment but that "upload" button is really easy for her.
User 324346 Photo


Registered User
10 posts

I noticed after my last VSD update that I ocassionaly encounter a situation where VSD and CC FTP client will not upload anything. My fix has been to re-boot. Works every time!
VSD Latest update
AMD Athlon II X2 250U
4 g ram
750 g hdd
windows 7

User 479313 Photo


Registered User
1 post

I have used VSD for a year or so and have never had any problems uploading to my hosting server. About 2 months ago I updated my version. Since then I have been unable to get a connection. I have also tried through Direct FTP. Still no luck. I have looked searched all the forums and tried various things. I authorized port 21 on my wireless router, checked the firewall permissions on McAfee and set them for full access, changed my hosting password several times, etc. Still no luck uploading. I have changed from satellite internet to cable internet and no change. It worked fine and then one day it didn't.

The error I get using VSD ftp program is usually the:
220 Microsoft FTP Service
331 Password required for xxxx
530 User xxxx cannot login

I have verified the user and password like a gazillion times and they are correct.

I am running Vista and hosting through GoDaddy.com. I have tried every trick mentioned that I could find and still no luck with getting a connection to the server. Anyone have any suggestions?
User 1810682 Photo


Registered User
2 posts

Hi Robert,

Something similar happened to me. Everything was fine with my ftp client but not with the "upload" button. After ten million retries It worked, and now is OK. What I did was entering my password with an uppercase as first letter - although it is NOT uppercase in the server settings - and I did'nt drink or smoke anything.

I can only attibute this to a complex mechanism of black magic and retroviral curses affecting some password bytes that Scott does not like. But it works for me...
User 317425 Photo


Registered User
76 posts

I can no longer upload through CC VSD for no reason whatsoever - 'An error occurred during upload' comes up again and again. Very frustrating.
User 38401 Photo


Senior Advisor
10,951 posts

Hiya Debbie, Not sure I can help here, but more information would help others that can.

Windows version, VSD version, Error message you are receiving when trying to upload.
User 2026365 Photo


Registered User
7 posts

Hey,

Has anyone fixed this problem? Im having exactly the same issue! Any help would be appreciated. Thanks
User 282670 Photo


Registered User
3,940 posts

Hi Chris,
Have you double checked your info settings? could you possibly check using an external ftp client such as filezilla or direct ftp or free ftp just to see if it connects. You can also use these to upload your website if you still can't connect thru the internal ftp in VSD.
Is the error stopping on an image or document?
did you make a change of some sort, and try to remove the change to see if it uploads? sorry for so many questions.





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