When I click on Help...(PDF) F1 the help pdf file will not load. Would anyone know of anything I can try to correct this problem?
Thanks,
yeto
yeto yeto
Registered User
214 posts
Scott Swedorski
VP of Software Development
0 posts
Make sure you have a PDF viewer installed to view the documentation.
Please see this article for more information:
http://www.coffeecup.com/help/articles/ … help-file/
Please see this article for more information:
http://www.coffeecup.com/help/articles/ … help-file/
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
yeto yeto
Registered User
214 posts
Thank you for taking the time to reply.
I have PDF viewer installed and just to verify that it is working I have loaded other pdf files from other sites and it is working fine. A few weeks ago I installed the new version of VSD and I couldn't get it to work properly (my fault) and then I uninstalled the new version and reinstalled the old (6) version I am thinking somehow in that process something went wrong. The software seems to be working fine so I am not overly concerned at this time with the pdf file as I will probably re-upgrade later.
Thanks,
yeto
I have PDF viewer installed and just to verify that it is working I have loaded other pdf files from other sites and it is working fine. A few weeks ago I installed the new version of VSD and I couldn't get it to work properly (my fault) and then I uninstalled the new version and reinstalled the old (6) version I am thinking somehow in that process something went wrong. The software seems to be working fine so I am not overly concerned at this time with the pdf file as I will probably re-upgrade later.
Thanks,
yeto
yeto yeto
Registered User
214 posts
Is there a link somewhere so that I can download the help file to my hard-drive?
Thanks,
yeto
Thanks,
yeto
Scott Swedorski
VP of Software Development
0 posts
The PDF is already on your hard drive and you can locate it in the C:\Program Files\CoffeeCup Software\Visual Site Designer folder.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Cogsy
Registered User
37 posts
I just discovered that I have the same issue. I haven't tried to open the help file since the upgrade, and now it won't open through VSD. Reader gives me the error "There was an error opening this document. This file cannot be found."
I have checked the file location given by Scott and the file is there, and opens fine. I assume there's an issue with either the filename VSD is trying to open, or the file location. No big deal to open it manually, but it seems it is a glitch in VSD.
I have checked the file location given by Scott and the file is there, and opens fine. I assume there's an issue with either the filename VSD is trying to open, or the file location. No big deal to open it manually, but it seems it is a glitch in VSD.
yeto yeto
Registered User
214 posts
Scott Swedorski wrote:
The PDF is already on your hard drive and you can locate it in the C:\Program Files\CoffeeCup Software\Visual Site Designer folder.
The PDF is already on your hard drive and you can locate it in the C:\Program Files\CoffeeCup Software\Visual Site Designer folder.
I only see app -- icon -- manifest files. No help pdf file. Am I overlooking something?
Thanks,
yeto
Cogsy
Registered User
37 posts
I have app, .dlls, icons, a Word EULA doc, uninstall, and the help.pdf in mine.
Scott Swedorski
VP of Software Development
0 posts
When this typically happens, reinstalling your default PDF viewer will fix the problem.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
yeto yeto
Registered User
214 posts
Just curious and trying to learn.
If the file is not there how will reinstalling my PDF viewer help?
Thanks for your help,
yeto
If the file is not there how will reinstalling my PDF viewer help?
Thanks for your help,
yeto
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