An error occured while uploading

User 1862449 Photo


Registered User
1 post

Does anyone have this pop up when uploading their website or trying to re-sync?
User 2144239 Photo


Registered User
0 posts

Hi John,

The "error occurred during uploading" message can be caused by several different things, but they all boil down to an interruption during the transfer process. First, make sure you've disabled all firewall applications on your system. Firewalls can block both outbound and inbound traffic. Next, try switching to the Passive Mode setting under Settings > FTP Settings > Advanced. Some servers will only allow connections and/or transfers if the FTP client is connected in a specific mode.

If you're still having problems after this, contact your host provider and ask them if there is a global timeout function that may be disconnecting the FTP client. If so, see if the host administrators can increase the timeout function to allow Visual Site Designer more time to upload.

Let us know if you have any other questions.
User 2285302 Photo


Registered User
2 posts

Hi,
I have this problem and I didn't find any solution.
Do you have one please,
All my settings are ok but nothing work when I'm uploading directly via VSD.
I have the latest version and nothing works GRRRRRR !!!
User 271657 Photo


Ambassador
3,816 posts

Also, make note of when the error occurs. It can happen if VSD comes across a missing file during the upload. Images that have been moved or renamed for example. So, if the error pops up at "my-photo.jpg"... go back to the workspace and re-insert that image if needed.

The only other thing that comes to mind is the hosting company. I was with Yahoo until they made some big changes and my VSD files had to be manually uploaded one at a time from the hosting control panel. :(

If you need more help, you can put in a support ticket. Click on the "Hi There" (top right of page) and choose My Support Room. Let us know how it goes. :)
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