Delete/Cancel S-drive account - Post...

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Guest
1 post

Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?
User 103173 Photo


VP of Software Development
0 posts

danvali657 wrote:
Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)
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Guest
1 post

Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.
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User 103173 Photo


VP of Software Development
0 posts

Dan Vali wrote:
Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.

You are on the free plan now so there is no downgrade. If you want something DELTED, you must open a support ticket.
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User 485628 Photo


Registered User
1 post

Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson
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Sales & Support Manager
417 posts

Virginia Tillotson wrote:
Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson


Hey Virginia,

Sounds like you called us during lunch. I will be happy to take care of this for you. As per your request your S-Drive account has been closed.
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User 2214071 Photo


Registered User
11 posts

I'll open a support ticket to cancel our plan but it's disappointing that there is still no option to just go into the dashboard and click 'cancel'.
User 3149453 Photo


Registered User
2 posts

There is no working link to cancel accounts. They want you to jump through hoops to get away from this tar baby.
User 122279 Photo


Senior Advisor
14,535 posts
Online Now

Gregory, that is not true at all. Although you cannot delete an account yourself, just ask the support and they will do it for you, completely without any hoops.
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