Delete/Cancel S-drive account - Post...

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Guest
1 post

Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?
User 103173 Photo


VP of Software Development
0 posts

danvali657 wrote:
Scott Swedorski wrote:
Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)

I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)
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Guest
1 post

Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.
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User 103173 Photo


VP of Software Development
0 posts

Dan Vali wrote:
Scott Swedorski wrote:
danvali657 wrote:
I can`t find that option. It was removed or what?


Nope, it is still in the same location. ;)


Where? Show me on the image.

You are on the free plan now so there is no downgrade. If you want something DELTED, you must open a support ticket.
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User 485628 Photo


Registered User
1 post

Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson
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Sales & Support Manager
416 posts

Virginia Tillotson wrote:
Please cancel my S-Drive account. I have searched your website high and low, including the link you suggested (which has no cancel option), and cannot find a way to cancel. I also called during posted business hours and got a recording that you were closed. This really makes me irate, so please cancel the website and stop the $4.95/mo. charges immediately.

Virginia Tillotson


Hey Virginia,

Sounds like you called us during lunch. I will be happy to take care of this for you. As per your request your S-Drive account has been closed.
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User 2214071 Photo


Registered User
11 posts

I'll open a support ticket to cancel our plan but it's disappointing that there is still no option to just go into the dashboard and click 'cancel'.

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