Undefined class name in...

User 464893 Photo


Ambassador
1,611 posts

Echo that . They may have a corrupt PHP/Apache install on the server. The functions that Scott mentions appear to be standard php ones. If you are stuck still I can give you the name of a host that bends to their customers whims. S_Drive could host your forms. No problems there.
The Guy from OZ


User 2346536 Photo


Registered User
7 posts

Greetings,
I just built my first form, integrated it to the website, uploaded files etc. (I am not using S-Drive) yet I have the same issue as the initial poster. See screen cap.
I just checked and my server is using php 5.4
I have programming knowledge (mainly css, html, some php) yet am not very experienced with forms, hence I got Formbuilder.
Please can you explain what I have to modify in the config.inc.php file? (I checked documentation yet haven't find any mentioning of it)

Thank you in advance!
Katrin
Attachments:
User 103173 Photo


VP of Software Development
0 posts

Katrin Rippel wrote:
Greetings,
I just built my first form, integrated it to the website, uploaded files etc. (I am not using S-Drive) yet I have the same issue as the initial poster. See screen cap.
I just checked and my server is using php 5.4
I have programming knowledge (mainly css, html, some php) yet am not very experienced with forms, hence I got Formbuilder.
Please can you explain what I have to modify in the config.inc.php file? (I checked documentation yet haven't find any mentioning of it)

Thank you in advance!
Katrin

What is the URL to your form?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2346536 Photo


Registered User
7 posts

It is http://www.elysescatering.com/postcomment.php

website is hosted with 1and1, I called them to make sure the requirements are activated

Thank you
User 103173 Photo


VP of Software Development
0 posts

Katrin Rippel wrote:
It is http://www.elysescatering.com/postcomment.php

website is hosted with 1and1, I called them to make sure the requirements are activated

Thank you

The problem here is you have PHP 4.4.9, but the minimum requirement is PHP 5.3. Contact your hosting provider and they should be able to fix that for you.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2346536 Photo


Registered User
7 posts

I changed that, tested form, receive the notification with what was submitted yet another error message appears at the same time, see screen cap.

I called support yet the lady just said the script is incorrect (and they can't assist with that)

Attachments:
User 103173 Photo


VP of Software Development
0 posts

Katrin Rippel wrote:
I changed that, tested form, receive the notification with what was submitted yet another error message appears at the same time, see screen cap.

I called support yet the lady just said the script is incorrect (and they can't assist with that)


That is a permission issue. You are probably logging to MySQL or CSV. With an FTP client, change the permissions of the folder called "storage" to 755 for that folder and all folders under it.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2346536 Photo


Registered User
7 posts

I found the folder "storage" as one of the generated files, however, for some reason that folder couldn't get uploaded via (html editor's) ftp. Once I created it manually on the server it showed automatically the correct permission and the form worked.

Super, thank you very much!

Katrin
User 187934 Photo


Senior Advisor
20,193 posts

I think this is in the works to be fixed.:) The editor doesn't upload empty directories.:/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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