I have a form here: http://upc.utah.gov/evals/evalFormTest.html
The form works OK, but it will not send a notification email. I know the server works with email because I have a form that does work, but instead of being in a subdirectory (\evals), it is off of the root (upc.utah.gov/contact-us.html) instead of a subdirectory.
This is the one that works: http://upc.utah.gov/contact-us.html
sends me an email just fine when it's submitted, so I know the server seems to be working.

Do I need to put all pages that contain a WFB form in the root of my website?
What am I missing here or is it a server configuration issue?

Check to make sure that all the web form files and folders are in the same directory as the page they are being used on. That is usually the culprit that gets many people as they think they should create a special directory for the form files and that's not the case. The files need to be in the "root" OF THE directory of the page the form code is being used.

Here is your script for the form:


See this part? src=\"UPC-EvalTest.php"

That means that the form page UPC-EvalTest.php has to be in the same directory as your site page evalFormTest.html.

You don't have to have the form in your root directory or even in the same folder as the page that calls the form. However, if the form is in a different folder, you MUST change your script to call the form correctly. So let's say that you create a folder in the root for your form called forms. Then you would have to change your script.

ORIGINAL
<script type="text/javascript">document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"UPC-EvalTest.php" + window.location.search + "\" width=\"100%\" height=\"3129\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"UPC-EvalTest.php\" title=\"UPC-EvalTest\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe height="3129" style="border:none; background:transparent; overflow:hidden; width:100%;"
id="fb_iframe" src="UPC-EvalTest/UPC-EvalTest.html">
&lt;a href="UPC-EvalTest.php" title="UPC-EvalTest"&gt;Check out my CoffeeCup
Form&lt;/a&gt;
</iframe>
</noscript>

CHANGES
<script type="text/javascript">document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"forms/UPC-EvalTest.php" + window.location.search + "\" width=\"100%\" height=\"3129\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"forms/UPC-EvalTest.php\" title=\"UPC-EvalTest\"&gt;Change this text for the link people see if they can't use iframes.&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe height="3129" style="border:none; background:transparent; overflow:hidden; width:100%;"
id="fb_iframe" src="forms/UPC-EvalTest/UPC-EvalTest.html">
&lt;a href="forms/UPC-EvalTest.php" title="UPC-EvalTest"&gt;Change this text for the link people see if they can't use iframes.&lt;/a&gt;
</iframe>
</noscript>

Thanks everyone. I got it working. It turns out that the problem was that my email program was sending the response to my spam folder because it didn't recognize the server it was coming from because of the way the forms send email. Something about the headers or stuff. Anyway, thanks for your help.